I need help with my xbox app on my phone

Discus and support I need help with my xbox app on my phone in XBoX on Mobile to solve the problem; [img] How do i get this away? I’ve reset my password ALOT and it still shows this my xbox app 456af642-a5a3-4207-92d1-d77ded6737d7 Discussion in 'XBoX on Mobile' started by AwesomeShanyaxo, Oct 7, 2019.

  1. I need help with my xbox app on my phone



    I need help with my xbox app on my phone [​IMG]
    How
    do i get this away? I’ve reset my password ALOT and it still shows this

    my xbox app

    :)
     
    AwesomeShanyaxo, Oct 7, 2019
    #1
  2. AwesomeShanyaxo Win User

    I need help with my xbox app on my phone

    I tried everything and nothing works...
  3. AwesomeShanyaxo Win User

    I need help with my xbox app on my phone

    Have you tried uninstalling the xbox app on your phone and reinstalling?
    Yes i have and it still says it
  4. AwesomeShanyaxo Win User

    I need help with my xbox app on my phone

    Considering you reset your password, I assume you are able to sign in to your account on the website, correct?

    Is your primary device an Xbox? If so, please check the Device connection setting on your console.

    System > Settings > Preferences > Xbox
    app connectivity


    You'll want to make sure that you don't have the option 'Don't allow the Xbox App to connect' is not selected (choose one of the other two options as you see fit).

    Another thing to check is that your primary Xbox is set as your Home Console, since this is what the app would be trying to connect to.
    What if i dont have an xbox consuel?
  5. ChellyChopstix Win User

    I need help with my xbox app on my phone

    Have you tried uninstalling the xbox app on your phone and reinstalling?
  6. SpiffyCorpse Win User

    I need help with my xbox app on my phone

    This may be a silly question but have you done what it says and logged in using a browser or a computer and not using the app on your phone? If you have and there's still an issue I would contact support directly here: https://support.xbox.com/en-AU/
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I need help with my xbox app on my phone

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