I NEED HELP!

Discus and support I NEED HELP! in XBoX Games and Apps to solve the problem; I am facing problem with rainbow six siege. I have not played a single match for last 2 weeks. I talked to Ubisoft about the problem that i am... Discussion in 'XBoX Games and Apps' started by o0pirate King0o, Mar 15, 2019.

  1. I NEED HELP!


    I am facing problem with rainbow six siege. I have not played a single match for last 2 weeks.

    I talked to Ubisoft about the problem that i am facing. They tried to help and give me some troubleshot to do. Like Open the ports for xbox live and rainbow six.

    And enabled UPNP and more but nothing works out. I even set up IP manually on xbox with router. Nothing works.

    (The Data Center that i am supposed to play on is seas) This data center never let me play any games. before 2 weeks was just fine. i play this game a lot with high speed good internet connection. i got ping 60.

    (then i found out how to change Data Center) i tried all of them it worked. it let me to enter game but with bad connection and high ping so its bad experience for me.

    so why only the data center seas won’t let me play like before. it’s the nearest one to me. plus my friends still playing with no issues.

    please help me!

    :)
     
    o0pirate King0o, Mar 15, 2019
    #1
  2. DerpAssasin123 Win User

    Help! I need help with this!

    it sends me back to the home menu when i get reconnected
  3. SeilBlase7 Win User

    Help, i need help;(

    And this is save not my account!!! wtf is Going on here? that s100% my email, and my password but this is not my account!!!!!!!! can i get back my money? please wtf!
  4. Mister Getafix Win User

    HELP I NEED HELP

    Hi there!

    Apologies for the late reply!

    If you are still running into issues trying to connect to Xbox Live Gold feel free to post back and let us know.

    We will be here to assist you if needed!
  5. Firebeeve Win User

    HELP I NEED HELP

    General Info

    Chat start time Jan 8, 2014 9:02:45 PM EST

    Chat end time Jan 8, 2014 11:22:30 PM EST

    Duration (actual chatting time) 02:19:44

    Operator Morgan

    yep so after that long time she connected me to a manager and I copy Pasted alot of stuff she said and this is the first thing he said >>>(Manager)Lervin: Thanks for bringing that up, Chris. This is totally not the kind of service that we want you to have.
    I'm sorry if you had to go through all that trouble just to get this rectified. <<<<then so on talking mainly I am going to have to wait for a different department to fix the problem then at the end he said this>>>(Manager)Lervin: I will make sure that Morgan
    will be provided feedback later right after this chat session, Chris. Thanks for sharing this with me. (Manager)Lervin: On the other hand, I hope I was able to help you the best possible way I can.

    (Manager)Lervin: It's a great pleasure having you on this chat session, Chris.

    (Manager)Lervin: As one of the managers in this department, I always want that my team can give the excellent support experience that every valued customer like you deserves. You can always count on that!

    (Manager)Lervin: Rest assured I will talk to him later. You have my word.<<< ...Most likely nothing happened but I have this in writing and I am reporting it to Gamestop ...This is not right and what they told me was false . It does not carry contract with
    the console ,It carries with account and it was to be corrected along time ago and now came up ,seems to me that people do not do their jobs at xbox.
  6. M3tal Daz3 Win User

    Help, i need help;(

Thema:

I NEED HELP!

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