I need some serious HELP HERE!!!! XBOX SERVICE!!!

Discus and support I need some serious HELP HERE!!!! XBOX SERVICE!!! in XBoX on Consoles to solve the problem; Okay, here is the picture... I have my membership suspended because of my payment method... when i try to sign in on xbox live, it aks me to update my... Discussion in 'XBoX on Consoles' started by ultimatenoble17, Feb 16, 2014.

  1. I need some serious HELP HERE!!!! XBOX SERVICE!!!


    Okay, here is the picture... I have my membership suspended because of my payment method... when i try to sign in on xbox live, it aks me to update my payment method, okay, i select 'update my payment method' and then I select 'manage my payment options'
    but it does not me UPDATE OR DELETE my previous payment option, okay (i choose to be optimistic) and then i select add new paypal (I use paypal btw)(*and this new one that i'm about to create is also the previous one I think*) I fill in the information and
    then click 'accept' BUT THEN IT GIVES ME THE ERROR CODE '8C320008'..... THIS GETTING ME VERY FURIOUS, SINCE I CANT ACCESS ANYTHING ON XBOX LIVE.

    :)
     
    ultimatenoble17, Feb 16, 2014
    #1
  2. Smwutches
    Smwutches Guest
    I need some serious help.

    The only thing anyone (including support) can tell you, is what you've already been told and what is posted on the enforcement site. The only other advice I can give is to leave feedback on
    Xbox Ideas, powered by UserVoice about the rep system.
     
    Smwutches, Feb 16, 2014
    #2
  3. I need some serious help.

    Alright, I've already posted this before but the Mods ended up locking my post and I can't reply to anything any of them said which is fairly irritating. Let me go into as much detail about my problem as I can, and if a Mod or Ambassador ends up seeing this
    I would like legit answer do not try to send me to the enforcement website I've been there many times and I know about everything it says. So the main game I used to play when I was able to was Overwatch. Now there's a game mode called competitive on there.
    People like to take it really serious and if you pick a character that doesn't match the team comp they want they'll all yell and do all this unnecessary stuff that really ruins any sense of fun for the game and end up having them and all the people their
    partied up with report you. Now I've checked and I have about 60 reports against me for "unsporting behavior". I talked to an Ambassador and told them about the incident and they told me I should not be reported for playing a certain character in a game. Now
    I've been stuck in avoid me for about 3 months now. I missed out on getting any Christmas special content in many of the games I like to play for example Destiny and Overwatch are the main two. I've already tried getting into contact with the enforcement team
    by reporting anyone who's told me they were reporting me and adding a really long comment telling them about the situation and I'm still stuck here three months later. I'm going to link to the tweet I sent to xbox support because I don't feel like adding the
    images but the images are in the tweet of some guy saying he's going to report me for obviously no reason. Lavell on Twitter.

    If anyone from enforcement ends up seeing this or anyone with any kind of power over at Xbox if you guys could please fix this issue that would be great I've been on Xbox for about 6+ years and I don't really want to end up switching consoles and having
    to buy all those games over again for no reason. For any of the fixes on the enforcement site I have been playing multiple games online everyday since I've been stuck here and I've been checking all of the reports made against me and haven't gotten a single
    one since been off of Overwatch. The system is deeply flawed and there's no real fix. Once again if anyone with any kind of power over at Xbox could please fix this issue for me that would be great thank you.
     
    Punyama Punpun, Feb 16, 2014
    #3
  4. ngocphi
    ngocphi Guest

    I need some serious HELP HERE!!!! XBOX SERVICE!!!

    Contact support via chat or phone

    As they deal with billing issues

    If you are suspended for payment info you have to update the payment method. .

    You cannot delete the payment method to get rid of the suspension

    It has to be paid first
     
    ngocphi, Feb 16, 2014
    #4
  5. ngocphi Win User

    I need some serious HELP HERE!!!! XBOX SERVICE!!!

    Contact support via chat or phone

    As they deal with billing issues

    If you are suspended for payment info you have to update the payment method. .

    You cannot delete the payment method to get rid of the suspension

    It has to be paid first
  6. Smwutches Win User

    I need some serious help.

    The only thing anyone (including support) can tell you, is what you've already been told and what is posted on the enforcement site. The only other advice I can give is to leave feedback on
    http://xbox.uservoice.com about the rep system.
  7. ngocphi Win User

    Need some serious help.

    Contact Support via chat or phone those are your only two options

    And ask for a compromised access case

    And yes this has to be done in person not email

    You can also use ms answers for addition security but I'd wait for the Xbox support review first
  8. VASHTA NER4DA Win User

    I need some help here

    INTERNET TRAFFIC can be a pain in the neck. I haven't been able to claim my prize either but in time it should work
  9. Paul Bab Win User

    Guys I need some SERIOUS help.

    Hi,

    Let's answer the following questions to properly isolate your concern:

    • Are you getting any error messages?
    • Do you have the physical copy or the digital version of the game?
    • Are you accessing the game on a Windows 10 computer or an Xbox One console?
    • Are you experiencing issues with other games as well?

    Looking forward to your response.
Thema:

I need some serious HELP HERE!!!! XBOX SERVICE!!!

Loading...
  1. I need some serious HELP HERE!!!! XBOX SERVICE!!! - Similar Threads - need serious HELP

  2. I need serious help with my console

    in XBoX Games and Apps
    I need serious help with my console: This started june 10th, when i came from my grandmothers house, and her internet isnt the fastest, its very slow, and i my xbox was completely fine, the only problem i was having was that my gta...
  3. Serious Help Needed

    in XBoX on Consoles
    Serious Help Needed: I need help with a kid who has been bullying me for the last week. No matter if i block him or ignore him he ends up making more accounts to bully me on and threatens too get me banned....
  4. Seriously need help with setting this thing up

    in XboX Insiders
    Seriously need help with setting this thing up: I've spent hours combing through every piece of advice listed in the subreddit, on the Xbox website and yet I still cannot for the life of me get this to run, I've linked everything been an Xbox...
  5. In need of some serious help with player taking advantage of message reporting glitch

    in XBoX on Consoles
    In need of some serious help with player taking advantage of message reporting glitch: Recently ive been communication banned and it lasted for a day which i completely understand why i did but this player kept further harassing me and once i finished my communications ban he took...
  6. need serious help

    in XBoX Accessibility
    need serious help: someones trying in to log in my account from another xbox i dont know him i only have one xbox is there anyhitng i can stop him without changing password abbe99de-e515-4177-b99b-e5889fc0fb15
  7. Seriously need help donno what else to do.

    in XBoX Games and Apps
    Seriously need help donno what else to do.: pre ordered ww2 on the 1st. Played this moring all was good. Left for lunch and came back to a notification that i needed to buy the game or stick a disk in. Ok so i went to the store and it says...
  8. I'm in need of serious help!!!

    in XBoX on Consoles
    I'm in need of serious help!!!: Since the first day I got my Xbox One, I've had this account that goes by the gamertag of "TrulyAmazingOne". This was the account that I've dedicated most of my gaming life to. I've spent...
  9. Need some serious help.

    in XBoX on Consoles
    Need some serious help.: I've looked everywhere and can't find a Microsoft support email, and I get nowhere when trying to talk to them on the phone. My problem is I don't use my Xbox account really at all but with how...
  10. Need SERiOUS HELP!

    in XBoX on Consoles
    Need SERiOUS HELP!: Hello yesterday I was letting my Xbox update and then I accidentally spilled water on it then I quickly heard noises then it powered off. I looked online for tips and I found two really good ones....