I need to recover my old account

Discus and support I need to recover my old account in XBoX on Consoles to solve the problem; When i was younger and didn't have an email, I made an account under my moms. I live elsewhere now and can not recover the account. Is there a possible... Discussion in 'XBoX on Consoles' started by The Names Stein, Feb 8, 2014.

  1. I need to recover my old account


    When i was younger and didn't have an email, I made an account under my moms. I live elsewhere now and can not recover the account. Is there a possible way for me to recover it or switch emails for it? if you need the email ill be glad to give it to you.
    thanks I need to recover my old account :)

    :)
     
    The Names Stein, Feb 8, 2014
    #1
  2. arcangel170
    arcangel170 Guest
    I need to recover my old gamertag

    Good night, I have a gamertag that I want to recover, but I do not remember what the link tells, they could help me, my gamertag that I require is melachupachups9
     
    arcangel170, Feb 8, 2014
    #2
  3. Smwutches
    Smwutches Guest
    I need to Recover my account !

    You would have to call support for help with this issue. Forum support cannot help you with this.

    Phone support will have to verify you are the owner of the account and can then give you the email address. They won't give you a password, you would have to reset that on your own. They don't keep passwords on file.
     
    Smwutches, Feb 8, 2014
    #3
  4. DGYT
    DGYT Guest

    I need to recover my old account

    No no no do NOT give out the email lol, there are some crooks out there.(You'd be surprised what they can do with just your email.) Glad I saw this.Alright, go to the Xbox.com website , and type in the email and what you think the password could be. Try
    it , if it doesnt work, click "Forgot?" and see if some options are available (ie them sending a code to your phone / an alternate email). If not, you may have to take it up with the support line.

    support.xbox.com/.../contact-us
     
    DGYT, Feb 8, 2014
    #4
  5. DGYT Win User

    I need to recover my old account

    No no no do NOT give out the email lol, there are some crooks out there.(You'd be surprised what they can do with just your email.) Glad I saw this.Alright, go to the Xbox.com website , and type in the email and what you think the password could be. Try
    it , if it doesnt work, click "Forgot?" and see if some options are available (ie them sending a code to your phone / an alternate email). If not, you may have to take it up with the support line.

    support.xbox.com/.../contact-us
  6. Shadowskill08 Win User

    My Client Not able to login on XBOX One S as the mail Does not exist anymore

    Sorry to hear you're having problems recovering an account. In order to recover an account, you need to know the old email address. Your first step should be making sure you can access that old email address, then follow the support

    page
    .

    I'm not sure if theres a way to recover an account if you can not validate through the old one. This would be a security issue.

    Hope this helps!
  7. DreadfulIsland4 Win User

    I need to Recover my account !

    Thanks, do they only work from 8AM to 4 PM ?
  8. Smwutches Win User

    I need to Recover my account !

    It's free to call unless you have a cell phone that charges you to make the call. The UK number is 0800 587 1102
  9. DreadfulIsland4 Win User

    I need to Recover my account !

    Yes but i dont know my email and my password so i cannot really reset anything.
Thema:

I need to recover my old account

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