I paid for the game pass and i dont have it

Discus and support I paid for the game pass and i dont have it in XBoX Games and Apps to solve the problem; I paid for the game pass and i dont have it 94d6845d-113b-42fa-ab28-7a50c164d555 Discussion in 'XBoX Games and Apps' started by Alfa35987, Aug 1, 2020.

  1. Alfa35987
    Alfa35987 Guest

    I paid for the game pass and i dont have it


    I paid for the game pass and i dont have it

    :)
     
    Alfa35987, Aug 1, 2020
    #1
    1 person likes this.
  2. happydingy Win User

    Gears of war 2 map pack download issues

    Not really by passing anything for a gain - i have paid for the items so dont see how that warrents a violation
  3. IMMNOTAWHITEGUY Win User

    Forza Horizon 4: Forza Horizon 4 is currently not available in your account

    Im on xbox one and forza dont openning they said « look like you need to rewnew your xbox game pass » but i never paid for games pass........what can i do?

    Sorry im basacly french
  4. XBF Steven R Win User

    I paid for Xbox Game Pass (PC) but I don't have it.

    Hey there Aurocastro,

    Thanks for the reply.

    We can't look into the situation on here, though if you are seeing such discrepancies in your order history, I suggest getting in contact with
    Customer support and having an agent look into what could be happening with your new subscription directly.

    Thanks for reading!
  5. Aurocastro Win User

    I paid for Xbox Game Pass (PC) but I don't have it.

    I go to my order history but I have nothing as if the transaction never happened.

    After providing my credit card details and confirming the payment I got an error I didn't expect. I didn't take a screenshot because I thought I'd just repeat the process and that would be it.
    The error said something about a forbidden word or something along those lines. I tried two more times. When I check my credit card payment history it deducted the money the first time and tried to deduct it those two second times but I had
    just enough money to pay for one so those other two (thankfully) didn't go through.

    I tried restarting the app. Logging out and back in but nothing has changed.

    Since I never got a confirmation email and it doesn´t appear on my windows order history I don't see how you can help me.

    But thanks for your replies.
  6. Aurocastro Win User

    I paid for Xbox Game Pass (PC) but I don't have it.

    I can't cancel it since it doesn't say I'm subscribed. Everywhere I look it asks me to subscribe.
Thema:

I paid for the game pass and i dont have it

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