I purchased a game from xbox.com but I can't figure out how to play it on my PC

Discus and support I purchased a game from xbox.com but I can't figure out how to play it on my PC in XboX Insiders to solve the problem; I purchased Grand Theft Auto V: Premium Edition from xbox.com on my PC, and on the website, all it shows is a button saying "INSTALL TO" with no other... Discussion in 'XboX Insiders' started by /u/Gangsta_Gaming, Jun 19, 2022 at 5:52 AM.

  1. I purchased a game from xbox.com but I can't figure out how to play it on my PC

    /u/Gangsta_Gaming, Jun 19, 2022 at 5:52 AM
    #1
  2. ajschmitt Win User

    No Sparrow Code with Expansion Pass

    I purchased the expansion from xbox.com which means I don't enter the key code for the expansion. I can't figure out how to contact someone at Microsoft either. So I am here... seeking wisdom.
  3. mrtraxadel Win User

    Can't download Free Games with Gold

    I have ran into same issue in last month and still can't figure out anything. I am able to get Xbox One free games but not 360 Free games. Market says:

    "Sorry

    Your purchase cannot be completed at this time. Please try again."

    And this error is keep getting all the time, even from xbox.com on PC. I have already missed free 360 game in September and now I will miss October too.
  4. denis97g Win User

    I can't figure out how to access my account

  5. XBF Diego M Win User

    I can't figure out how to access my account

    Hi Josh,

    Thank you for coming to the forums, we'd be happy to help!

    First, I want to say I'm sorry for your loss. I know it's probably important to you to try and get this account back. It seems like you can't access the account due to a forgotten password. Have you tried recovering the account by passing online verification
    to reset the password? Please follow this guide on how to reset the password for the Microsoft Account you are trying to recover:

    https://support.microsoft.com/en-us/help/4026971/microsoft-account-how-to-reset-your-password


    If you cannot pass account verification using the alternate security contact information, then you will need to complete an

    Account Recovery Form
    .

    I hope this helps in recovering the account!
  6. JoshStepp Win User

    I can't figure out how to access my account

    I only know the email and I had forgot to mention that I still have the Xbox 360 the account was made on and u can still use it on there. I just can't switch it to my Xbox One
Thema:

I purchased a game from xbox.com but I can't figure out how to play it on my PC

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