I purchased battlefield 5 but says I don’t own it

Discus and support I purchased battlefield 5 but says I don’t own it in XBoX Games and Apps to solve the problem; This is a second time posting issue purchased bf5 on 20th December for £30 and been playing it till recently now when i go on it says i need to... Discussion in 'XBoX Games and Apps' started by Scorpion187, Nov 1, 2019.

  1. Scorpion187
    Scorpion187 Guest

    I purchased battlefield 5 but says I don’t own it


    This is a second time posting issue

    purchased bf5 on 20th December for £30 and been playing it till recently

    now when i go on it says i need to “upgrade” from trial but im not on the trial and now when i go on the store it wants me to purchase again for £44.99 as if ive never bought it. Dont know what to do

    :)
     
    Scorpion187, Nov 1, 2019
    #1
  2. Smwutches Win User

    I purchased battlefield 5 but says I don’t own it

  3. Scorpion187 Win User

    Battlefield 5 store says I don’t own it

    Dont know what ea and or microsoft has done.
  4. Nikki Mond Win User

    Battlefield 5 store says I don’t own it

    Same for me. Wont let me play since the update but I own the game for months now. Wants me to purchase the game again.

    I think this is EAs fault for introducing the new trial!
  5. Scorpion187 Win User

    Battlefield 5 store says I don’t own it

    It also says i dont own standard edition i dont know what to do
  6. bowski477 Win User

    Battlefield 5 store says I don’t own it

    If that doesn't work you might try contacting official support at support.xbox.com/contact-us and they may be able to help you further.
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I purchased battlefield 5 but says I don’t own it

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