I purchased sea of thieves a while ago but no longer seem to be able to download it.

Discus and support I purchased sea of thieves a while ago but no longer seem to be able to download it. in XBoX Games and Apps to solve the problem; I bought sea of thieves a while ago using a code and played for a while. I have since switched pcs twice in between playing but now I do not see the... Discussion in 'XBoX Games and Apps' started by muridz, Nov 25, 2021.

  1. muridz
    muridz Guest

    I purchased sea of thieves a while ago but no longer seem to be able to download it.


    I bought sea of thieves a while ago using a code and played for a while. I have since switched pcs twice in between playing but now I do not see the game available for download. I am 100% sure I am using the right account as I still have achievements on this account I got for playing the game. I am not sure what has happened as to why I no longer seem to be able to install the game. Could use some support please.

    :)
     
    muridz, Nov 25, 2021
    #1
  2. Ricardo Lechuga Win User

    I purchased sea of thieves a while ago but no longer seem to be able to download it.

    You need to look on the order history of all the possible accounts, as Xbox support can't give you that information
  3. muridz Win User

    I purchased sea of thieves a while ago but no longer seem to be able to download it.

    Im confused now. At least as far as I can tell I do not see it showing up here. I did it for all possible emails it could've been. I went and found the email with the code and it says Iv redeemed it already and I am pretty sure it would've been on this account that I redeemed it on as I played it on this account. Maybe I redeemed it on a different one and then was gamesharing on this account? Would you be able to see if I was gamesharing the game or not?
  4. Ricardo Lechuga Win User

    I purchased sea of thieves a while ago but no longer seem to be able to download it.

    Yes it would be on your order history if was in this account
  5. muridz Win User

    I purchased sea of thieves a while ago but no longer seem to be able to download it.

    I bought the game via G2A and redeemed the on the xbox app. Would it still show in order history if purchased like this?
  6. Ricardo Lechuga Win User

    I purchased sea of thieves a while ago but no longer seem to be able to download it.

    I saw that you mar the response as does not resolve the issue but the issue is that you don't remember the account where you redeemed the code and Xbox support can't give that information due to account privacy, have a great day!
Thema:

I purchased sea of thieves a while ago but no longer seem to be able to download it.

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