I purchased vbucks but did not get them

Discus and support I purchased vbucks but did not get them in XBoX Games and Apps to solve the problem; I purchased. Vbucks but did not get them credited 414a6abe-37a7-4330-89c6-d5056480b723 Discussion in 'XBoX Games and Apps' started by Jasonherndon1, Aug 8, 2019.

  1. I purchased vbucks but did not get them


    I purchased. Vbucks but did not get them credited

    :)
     
    Jasonherndon1, Aug 8, 2019
    #1
  2. XBF Brad A Win User

    I purchased vbucks but did not get them

    Hey Hason,



    Sorry for the issue you may be having with Purchase.. There is currently a
    Service Alertout right now for purchase and content usage. This could be affecting why you have not received them. We
    recommend to wait until it is over to see if they show up then. We are aware that some members may be having problems finding previously-purchased content or purchasing new content. We are working to resolve the issue as quickly as possible, and we will
    be sure to provide you with frequent updates.

    Hope this helps.

    Brad
  3. DIPDIP0TAT0CH1P Win User

    Money on my childs account unaccessable

    Did you gift your child some store credit and them purchase them vbuck in game on your childs account. This is how I did this with my kids.

    Basically give them some credit, and when they go to the store in the fortnite game, they can then select purchase vbucks, and then it will buy them with the credit you have put on there account.

    This has to be done ingame on the childs account though.
  4. CybroUK Win User

    Can I buy VBucks from Microsoft Store and get it to Fortnite PC?

    Hi EricPaulZ,

    Currently purchased Vbucks do not transfer to other platforms.

    For example you can not use the Vbucks on PC if you purchased them on Xbox.

    However, the in game items you spend your Vbucks on DO transfer.

    • Vbucks CAN NOT be transferred to any other platform than the one you purchased them on.
    • Vbucks earned from the Battlepass DO transfer.
    • Vbucks earned from Save the World DO transfer.
    • Items purchased with Vbucks DO transfer.

    In a nut shell, Vbucks that you Purchase CAN NOT be transferred. Vbucks that you Earn CAN be transferred.
  5. XBF Brad A Win User

    Fortnite VBucks negative balance

    Hi Skull,

    Thanks for coming to the forums with your question. If you have got Vbuck purchases refunded, and they were used. For example you purchased 2500 Vbucks, they were used in game. Then you try and get a refund for the purchase of them Vbucks. Since the Vbucks
    have been used there would show a -2500 due to there isn't enough to cover this. Also for about a year Epic has now been pulling items that were bought when a refund is requested. This is a matter for Epic games as the Vbucks is their currency. Inform Epic
    you have recently requested refunds for the charges for Vbucks that clearly have been used as you stated you had a 50 balance.

    Thanks,

    Brad
  6. osamaabdulsabboor Win User

    1000 vBucks promotion not yet credited to my account

    Will that solve my matter and i will get vbucks ???although purchase made through xbox if i contact epic will i recieve my vbucks
Thema:

I purchased vbucks but did not get them

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