I purchased vbucks but did not get them

Discus and support I purchased vbucks but did not get them in XBoX Games and Apps to solve the problem; I purchased. Vbucks but did not get them credited 414a6abe-37a7-4330-89c6-d5056480b723 Discussion in 'XBoX Games and Apps' started by Jasonherndon1, Aug 8, 2019.

  1. I purchased vbucks but did not get them


    I purchased. Vbucks but did not get them credited

    :)
     
    Jasonherndon1, Aug 8, 2019
    #1
  2. XBF Brad A Win User

    I purchased vbucks but did not get them

    Hey Hason,



    Sorry for the issue you may be having with Purchase.. There is currently a
    Service Alertout right now for purchase and content usage. This could be affecting why you have not received them. We
    recommend to wait until it is over to see if they show up then. We are aware that some members may be having problems finding previously-purchased content or purchasing new content. We are working to resolve the issue as quickly as possible, and we will
    be sure to provide you with frequent updates.

    Hope this helps.

    Brad
  3. DIPDIP0TAT0CH1P Win User

    Money on my childs account unaccessable

    Did you gift your child some store credit and them purchase them vbuck in game on your childs account. This is how I did this with my kids.

    Basically give them some credit, and when they go to the store in the fortnite game, they can then select purchase vbucks, and then it will buy them with the credit you have put on there account.

    This has to be done ingame on the childs account though.
  4. BORN LUCKY 777 Win User

    Fortnite Vbucks

    How did you buy the VBucks? Meaning did you buy them from a streamers page to help and support a partner that was playing. If that is how you did it then those VBucks are on the PC version of the game (if you were on the PC at the time of purchase). A friend
    of mine did that and they thought the VBucks would go to their Xbox account and that was not the case. If you bought them on the xbox for the xbox then I would contact Epic games and see what happened, or make sure that the purchase went through (it has been
    known that some purchases do not go through sometimes). I do hope this helped a little.

    BornLucky
  5. CybroUK Win User

    Can I buy VBucks from Microsoft Store and get it to Fortnite PC?

    Hi EricPaulZ,

    Currently purchased Vbucks do not transfer to other platforms.

    For example you can not use the Vbucks on PC if you purchased them on Xbox.

    However, the in game items you spend your Vbucks on DO transfer.

    • Vbucks CAN NOT be transferred to any other platform than the one you purchased them on.
    • Vbucks earned from the Battlepass DO transfer.
    • Vbucks earned from Save the World DO transfer.
    • Items purchased with Vbucks DO transfer.

    In a nut shell, Vbucks that you Purchase CAN NOT be transferred. Vbucks that you Earn CAN be transferred.
  6. Acarno Brani Win User

    Will get vbucks if i buy from Microsoft Store(pc player)

    Purchasing Vbucks on Microsoft do not transfer to other platforms.

    For example you can not use the Vbucks on PC if you purchased them on Xbox i think? you know...
Thema:

I purchased vbucks but did not get them

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