I put a code on the wrong account.

Discus and support I put a code on the wrong account. in XBoX Games and Apps to solve the problem; Hello and I need help with a redeemable code. I accidentally put a Fortnite code on 1 of 2 Microsoft accounts and it was the wrong one. I would like to... Discussion in 'XBoX Games and Apps' started by WalterDi Leo, Nov 9, 2019 at 9:33 AM.

  1. WalterDi Leo
    WalterDi Leo Guest

    I put a code on the wrong account.


    Hello and I need help with a redeemable code. I accidentally put a Fortnite code on 1 of 2 Microsoft accounts and it was the wrong one. I would like to know if I can put this code onto the other account. Thank you.

    :)
     
    WalterDi Leo, Nov 9, 2019 at 9:33 AM
    #1
  2. G v zauBerBerg Win User

    I put a code on the wrong account.

  3. XBF Ezra G Win User

    I put a code on the wrong account.

    Hi WalterDi Leo,

    Thanks for your post. I understand you are experiencing an issue with a pre-paid token you have accidentally redeemed on the wrong account. Please use the
    Contact Us portal to speak with an agent about possible procedures that can be taken to fix this.

    I hope this helps.
  4. F U I D C Win User

    I put a code on the wrong account.

    Yeah if you contact support and let them know you accidentally used the code on another account, they could help you with that problem and void out the code on the other account and re-issue you the code it would be best to contact them.
  5. OK Fowl Win User

    Digital Code put on wrong account

    It may be best to reach out to the official Chat/Phone Team for additional assistance:
    xbx.lv/rqQZaL
  6. steeledwand7664 Win User

    How to get refund for Xbox Live Gold?

    Did you redeem the code on the wrong account and want to put it on a different account?

    If so sometimes you can reach out to xbox support by going to support.xbox.com and see if they can cancel the subscription on the wrong account and issue you a new code so that you can put the new code on the right account.
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I put a code on the wrong account.

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