I put a code on the wrong account.

Discus and support I put a code on the wrong account. in XBoX Games and Apps to solve the problem; Hello and I need help with a redeemable code. I accidentally put a Fortnite code on 1 of 2 Microsoft accounts and it was the wrong one. I would like to... Discussion in 'XBoX Games and Apps' started by WalterDi Leo, Nov 9, 2019.

  1. WalterDi Leo
    WalterDi Leo Guest

    I put a code on the wrong account.


    Hello and I need help with a redeemable code. I accidentally put a Fortnite code on 1 of 2 Microsoft accounts and it was the wrong one. I would like to know if I can put this code onto the other account. Thank you.

    :)
     
    WalterDi Leo, Nov 9, 2019
    #1
  2. G v zauBerBerg Win User

    I put a code on the wrong account.

  3. XBF Ezra G Win User

    I put a code on the wrong account.

    Hi WalterDi Leo,

    Thanks for your post. I understand you are experiencing an issue with a pre-paid token you have accidentally redeemed on the wrong account. Please use the
    Contact Us portal to speak with an agent about possible procedures that can be taken to fix this.

    I hope this helps.
  4. F U I D C Win User

    I put a code on the wrong account.

    Yeah if you contact support and let them know you accidentally used the code on another account, they could help you with that problem and void out the code on the other account and re-issue you the code it would be best to contact them.
  5. OK Fowl Win User

    Digital Code put on wrong account

    It may be best to reach out to the official Chat/Phone Team for additional assistance:
    xbx.lv/rqQZaL
  6. a1frostbite0100 Win User

    I put a code in the wrong game what do I do

    If you have put the wrong code in put the code in again but If you redeemed a code on the wrong account theres nothing that can be done, sorry hope you have a lovly night / day
Thema:

I put a code on the wrong account.

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