I receive messages from a blocked user

Discus and support I receive messages from a blocked user in XBoX on Consoles to solve the problem; For three weeks now I have blocked a user who only happens to be offended, block his messages from the console and the page and also report it but I... Discussion in 'XBoX on Consoles' started by HopeMonse, Jan 8, 2019.

  1. HopeMonse
    HopeMonse Guest

    I receive messages from a blocked user


    For three weeks now I have blocked a user who only happens to be offended, block his messages from the console and the page and also report it but I still receive messages from him

    What I can do?

    :)
     
    HopeMonse, Jan 8, 2019
    #1
  2. HopeMonse Win User

    I receive messages from a blocked user

    If I did, I stopped sending messages and blocked it, but afterwards I could continue sending messages.
  3. Mistress Sara Win User

    I receive messages from a blocked user

    Hi there,

    After blocking the user, you are not responding to them in any way correct? Responding removes the block.

    You did the steps to block
    (and didn't repeat the steps to unblock) correct?
  4. Geth Win User

    I receive messages from a blocked user

    You may need to redo the block, if nothing happens, I recommend calling phone support.
  5. Rqvg Win User

    I receive messages from a blocked user

    I agree with everything Mistress Sara said however i just want to add a link on how to properly Mute/Block someone. https://support.xbox.com/en-US/xbox-one/xbox-live/block-or-mute-other-player
  6. Original Colton Win User

    Fake message alert

    Hello, what exactly did the messages say? Were they just blank? I received a random message from a few people this morning about sending a message to friends to receive 2,000 microsoft points, obviously I blocked communications with the user hence it is
    just a spam.
Thema:

I receive messages from a blocked user

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