I redeemed a gift card and it gave me the money but the money I got doesn’t show when u try...

Discus and support I redeemed a gift card and it gave me the money but the money I got doesn’t show when u try... in XBoX Games and Apps to solve the problem; I redeemed a gift card and i got the money but its not showing up on the xbox store. It tells me i have the money when i check in setting but when i go... Discussion in 'XBoX Games and Apps' started by DannyPena1, Sep 21, 2020.

  1. DannyPena1
    DannyPena1 Guest

    I redeemed a gift card and it gave me the money but the money I got doesn’t show when u try...


    I redeemed a gift card and i got the money but its not showing up on the xbox store. It tells me i have the money when i check in setting but when i go back to the store and try to buy something it says i still have 0 currency. I tried rebooting my xbox
    i even reseted it but its still not showing up. Also when i buy something like v bucks or robux within a game it shows me the currency that the giftcard gave me.

    :)
     
    DannyPena1, Sep 21, 2020
    #1
  2. DannyPena1 Win User

    I redeemed a gift card and it gave me the money but the money I got doesn’t show when u try to buy a game on the Xbox store

    Its in USD which i use to buy things here in the united states. This problem started happening today because i redeemed so many more gift cards before and it gave me the currency which i used to buy many games. The problem is it only allows me to buy ingame
    things it shows me the right ammount of currency i have in my account, but when i go to the store and try to buy something from there it says i have no money. I can also buy things from the store through my phone.
  3. ngocphi Win User

    I redeemed a gift card and it gave me the money but the money I got doesn’t show when u try to buy a game on the Xbox store

    Ok is it from your owm region?

    If not that would.be why

    Curreny is region locked by country not continents so us dollars wont work in canada neither will french euros in germany

    You cam check https//accounts.microsoft.com

    And see what currency it is

    And no currency cant be moved between regions
  4. Kinglopez91182 Win User

    Microsoft gift card redeemed for Robux but Robux money not showing up in account

    Hello,

    My son just redeemed his $15 Microsoft gift card and bought 1200 robux money but it is not showing up in his account. It's sayin he still only has 3 robux. Any ideas what is going on? I got the email that the card was redeemed so it seems to have taken the
    money but it's just not showing up in his robux account....
  5. AaronGöring Win User

    Change the region on Xbox Account

    Well, the Problem is that I can´t use a german gift Card Code on an american xbox account.

    So I wouldn´t be able to get Money on the xbox account.

    Changing the Location on the profile doesn´t help and the Microsoft account already is set to Germany.

    I don´t know why but the xbox account still thinks that it is in america...
  6. Mondrakas Win User

    Kingdoms of Amalur DLC not Working

    Hi, i got contact with Xbox and EA personel and no ones can solve the problem, Microsoft refunded me DLC´s money; I read the DLC doesn´t work at all.
Thema:

I redeemed a gift card and it gave me the money but the money I got doesn’t show when u try...

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