i redeemed a gift card but it appears in a different location and correct currency

Discus and support i redeemed a gift card but it appears in a different location and correct currency in XBoX Accessibility to solve the problem; Hi i got given a gift card that i added via the pc, i just upgraded to W11 and it appears that it has added a different default location to my profile... Discussion in 'XBoX Accessibility' started by Norman Cowin, Nov 20, 2021.

  1. Norman Cowin
    Norman Cowin Guest

    i redeemed a gift card but it appears in a different location and correct currency


    Hi i got given a gift card that i added via the pc, i just upgraded to W11 and it appears that it has added a different default location to my profile so doesn't allow me to use the credit as it is linked to this. i live in the isle of man (which uses GBP) which it defaulted to when upgrading rather than the normal UK setting it usually is and everything is set up as. the xbox store appears as dollars with the majority of content missing, i can use the credit when the location is set to iom but what i am trying get doesn't show until i then change the region to Uk then it shows the content but i then can't use the credit. does any one have a workaround for this or know of a way to use this as it is quite annoying.

    Thanks

    :)
     
    Norman Cowin, Nov 20, 2021
    #1
  2. ngocphi Win User

    i redeemed a gift card but it appears in a different location and correct currency

    Isle of man isn't a xbox live region.

    That's why you were given uk currency becauae the card you bought is uk

    HOWEVER your account isn't uk

    That's the issue

    You can onLy use UK funds in UK

    AND no regardless of what you try isle of man isn't a xbox live region
  3. Ricardo Lechuga Win User

    i redeemed a gift card but it appears in a different location and correct currency

    Hi Norman ! My name is Ricardo an independent advisor ready to help you with this situation!

    All prepaid codes are region specific, when you redeem a code, it will add the currency of that region and can't be used on any other region, even if you haven't updated your system the situation will remain the same as that's the region of the code
  4. StephanieMCarter Win User

    Gifting Games/items

    Are you referring to a gift card? If a currency card is different, how would I go about doing that? I cannot use the $40 gift card I redeemed to buy more gift cards.
  5. Nursemorph Win User

    Gift Card for Xbox, movies and Microsoft

    What does it say when you try to redeem it? Are you in the same region as the gift card you purchased...ie as it's a US $ card, are you in the United States? As gift cards in a different currency cannot be redeemed in a different region....I have a UK account and can't redeem US $ cards
  6. StuartATrueRed Win User

    Redeeming Xbox Gift Cards from Different Regions

    Gift cards are region locked and so is not possible to redeem them in a different region. Your friend will need to send you a gift card in your currency.
Thema:

i redeemed a gift card but it appears in a different location and correct currency

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