i redeemed a xbox live gold code on the xbox app and i dont have gold

Discus and support i redeemed a xbox live gold code on the xbox app and i dont have gold in XBoX on Mobile to solve the problem; i redeemed a xbox live gold code on the xbox app and i dont have gold 140783e8-71c6-44fe-88ce-480067cf6c8e Discussion in 'XBoX on Mobile' started by YNVG sixx��‍��, May 14, 2019.

  1. i redeemed a xbox live gold code on the xbox app and i dont have gold


    i redeemed a xbox live gold code on the xbox app and i dont have gold

    :)
     
    YNVG sixx��‍��, May 14, 2019
    #1
  2. denis97g Win User

    i redeemed a xbox live gold code on the xbox app and i dont have gold

    it can take some time. Make sure it appears in your purchase history and wait a little.
  3. XBF Ruben D Win User

    i redeemed a xbox live gold code on the xbox app and i dont have gold

    Hello YNVG!

    Thank you for posting on Xbox Forums! Just to clarify, you redeemed the code for Xbox Live Gold on the Xbox App on your PC or phone? I would suggest checking your

    Purchase History
    at the account Microsoft website. As the Ambassador has suggested, wait a few hours and if you still don't have Xbox Live Gold on your account and you do see it in your purchase history, I would then recommend to

    Contact Support
    . if you have any further questions please feel free to reply back letting us know. Thank you again for posting on Xbox Forums!
  4. FreeAndSay Win User

    i redeemed a xbox live gold code on the xbox app and i dont have gold

    Please double check
    http://account.microsoft.com/services
    to see if the subscription is showing there.

    If the subscription shows, try the following steps

    1. Remove profile from the console (Make sure you know the account credentials for the account since you will need them later)
    2. Perform the manual power cycle steps as mentioned on the following link, be sure to wait at least 60 seconds before powering on again:

      http://support.xbox.com/en-us/xbox-one/console/power-cycle-console
    3. Redownload your profile

    If these steps fail, then its best to contact Xbox Support (via Phone or Microsoft Support Chat) at
    http://support.xbox.com/contact-us
  5. Alucario Ultra Win User

    i redeemed a xbox live gold code on the xbox app and i dont have gold

    Greetings and welcome to the MS forums.

    If you want to know your current gold status, go to the MS site, then Payment and Bills, and Order list.

    There should be listed your purchase, as well as your current Xbox Live Gold subscription.
  6. ismokejointsbru Win User

    Renew Gold, get a bonus

    Greetings.

    To check, did you select the "Stay Gold" button on this promotion to purchase more Xbox Live Gold or did you use a prepaid code for Xbox Live Gold?

    We're afraid you will need to have used that Stay Gold option to be eligible for the promotion.
    I did click on stay gold, i did not buy it online and it doesn't say that i have to. When i click on stay gold it takes me to redeem a code, and i redeemed the code but didn't get a movie
Thema:

i redeemed a xbox live gold code on the xbox app and i dont have gold

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