I rented The Predator back in December and never received my promotional avatar item.

Discus and support I rented The Predator back in December and never received my promotional avatar item. in XBoX Sales and Promo to solve the problem; I have contacted support numerous times with them unable to resolve my problem. They suggested that I make a post on the forums about my issue.... Discussion in 'XBoX Sales and Promo' started by KyleHicks2, Jan 21, 2019.

  1. KyleHicks2
    KyleHicks2 Guest

    I rented The Predator back in December and never received my promotional avatar item.


    I have contacted support numerous times with them unable to resolve my problem. They suggested that I make a post on the forums about my issue.

    :)
     
    KyleHicks2, Jan 21, 2019
    #1
  2. {Parity} Win User

    I rented The Predator back in December and never received my promotional avatar item.

    No one in the forums has anything to do with promotions. You will need to contact support for assistance. https://support.xbox.com/contact-us
  3. Mistress Sara Win User

    I rented The Predator back in December and never received my promotional avatar item.

    Hi there,

    Two questions… When you rented it, was it during the promotional period? (just asking only to make sure.)

    Have you checked your messages on the console to see if you have a message from Live there?

    The offer information showed the following:

    Offer valid from 12:01 am EST on December 18, 2018 to 11:59 PM PST on January 3, 2019, while supplies last. Available only in
    Microsoftonline store in select markets, while supplies last. Offer valid only for a Predator avatar for use in Xbox One profile after purchase of select
    titles. Customer will receive a redemption code for the avatar through the Xbox Live Messaging Center
    by January 10, 2019. Customers must have an Xbox account to redeem offer. Code expires on March 18, 2019, and must be redeemed by that date. No reproductions of codes will be accepted. Not valid on prior orders or purchases; cannot be transferred or
    otherwise redeemed for cash or promo code(s). May not be combinable with other offers. Refunds will take into account the discount. Price discount does not include taxes, shipping or other fees. Void where prohibited or restricted by law.
    Microsoftreserves the right to modify or discontinue offers at any time. Limit of 1 offer per customer. Other exclusions and limits may apply. The Predator
    is rated R.

    As Parity noted, no on in the forums will be able to assist unfortunately. Support agents would be the only ones who can find out what is going on with the code, or if there is a delay in sending it out.
  4. jeanmota-98B8EC13-7C Win User

    Unravel - Never received Yarny avatar code

    Promotion Details: Unravel Pre-Order Bonus Yarny Avatar Item was not received.

    Date of Purchase: February 6, 2016

    Promo Item(s): Yarny Avatar Item

    Hi guys, I also haven't got my Yarny Avatar Item I should get regarding the pre-order.

    What should I do?

    Hope you guys here can help me out.
  5. ThatMovieGuy Win User

    I never got my Predator avatar.

    I did that, but it wasn't there either.
  6. BeastBadshah Win User

    I never got my Predator avatar.

    Check your email or otherwise go to avatar store may be predator avatar available for you at the store
Thema:

I rented The Predator back in December and never received my promotional avatar item.

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