I restarted my console and I cant enter my account and play my games the only thing I can...

Discus and support I restarted my console and I cant enter my account and play my games the only thing I can... in XBoX Accessibility to solve the problem; I restarted my console and I cant enter my account and play my games the only thing I can do is open a new account,can someone help?... Discussion in 'XBoX Accessibility' started by OrionRazilov, Oct 17, 2020 at 10:42 AM.

  1. OrionRazilov
    OrionRazilov Guest

    I restarted my console and I cant enter my account and play my games the only thing I can...


    I restarted my console and I cant enter my account and play my games the only thing I can do is open a new account,can someone help?

    :)
     
  2. Mister Maka Win User

    i can not enter my password

    Heya UrolithicFall68.

    Sorry to hear you're having trouble! So that we can best help out, we'll need a bit more information, what happens when you try to enter your password? If there's an error message, please share that. Thanks!
  3. OndoyBahista Win User

    i cant play my games

    You can try the troubleshooting steps on the links below on how to fix issues starting up a game.

    If you have an Xbox One:
    Click Here


    If you have an Xbox 360:
    Click Here
  4. bowski477 Win User

    I cant play my games!

    This was likely due to a service alert that was up effecting the ability to play downloaded games and apps. You should be able to use them now that the alert has lifted. If you continue to have this problem please post back.
  5. Buffman Rich Win User

    i cant play my games

    Hi there,

    So with the 'Game sharing technique' tou have described it is not necessarily the most legitimate way of playing one copy of the game through multiple accounts.

    The idea of sharing gold which Microsoft provide is intended to give people that actually share an xbox in the same household the ability to use gold or share downloaded games if they are legitimately in the same house e.g. siblings using one console between
    them.

    When you start trying to set each others consoles and putting them as the other Home console its not alway going to work as that is not officially the purpose of that service. What you can find with this method is sometimes it won't work at all and it recognises
    that the account trying to play the game is not the one that purchased it and on other occasions it will require the account that owns the title to be signed in at the same time.

    With your own personal bought games, they should indeed appear in your purchase history, so if you are certain that Modern Warfare is your game which you have purchase then unfortunately the only thing you can do at this point is to contact Microsoft/Xbox
    support directly as this is an account issue and you will not be able to get a solution through the xbox community forums.

    Support.xbox.com is the only option you have for this as with all purchase /account problems.

    I apologise if this is not the answer you may have wanted to hear but its is the only option for you with regard to this issue.

    Hope you're able to play your game again soon

    Best regards

    Rich
  6. Its FearTheBear Win User

    i cant play my games

    Oh no D: Is it still going on? There was a very large Xbox Live outage earleir, was that the problem?
Thema:

I restarted my console and I cant enter my account and play my games the only thing I can...

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