I want to change the access code for family services.

Discus and support I want to change the access code for family services. in XBoX Accessibility to solve the problem; I want to change the access code for family services but I don't remember the code and the answer to the question. What to do? Please help.... Discussion in 'XBoX Accessibility' started by AnnaGrzelak-Fornalik, Sep 9, 2019.

  1. I want to change the access code for family services.


    I want to change the access code for family services but I don't remember the code and the answer to the question. What to do? Please help.

    :)
     
    AnnaGrzelak-Fornalik, Sep 9, 2019
    #1
  2. SpiralOut46and2 Win User

    I want to change the access code for family services.

    I think the best thing you can do is to contact Support to recover your password, thank you to WPAK for providing a link in his response. They will be able to help you recover it if you are not able to do so online.
  3. WPAK Win User

    I want to change the access code for family services.

    Hi there,

    if this is happening on the Xbox 360 then try the following steps:

    first check if there is a reset option via the Actions section at the console on this link:

    https://account.microsoft.com/devices/


    if that option isn't present then in order to reset a family passcode you will need to contact Xbox Support, They will need the serial ID of the console and will do something on their end, after which they will guide you through the steps to reset it on
    your end.

    To contact Xbox Support (Phone or Microsoft Support Chat) via
    http://support.xbox.com/contact-us


    Let us know the results
  4. KittyCat6457 Win User

    Can't access Marketplace, Privacy settings or Family settings

    Yep, I've tried all of those. Or more precisely, I've tried changing my privacy and family settings on Xbox.com.

    When I try and access privacy settings on my Xbox, I get "Status code: 80072741-a76bc0d7-41c9f076".

    When I try and access family settings on my Xbox, I get "Status code: 80072741-a9a501a4-583a0b48".

    I can download the content off of Xbox.com, but the problem is I still can't access the rest of the Marketplace.
  5. pleituz Win User

    Account settings

    First go to your Xbox account, select 'System', then 'Settings', 'Account' and 'Family'. Once you've clicked the 'Manage Family Members' button, you'll want to choose the account you want 'Access to content' and choose the age at which you want to change
    it.
  6. OpzMaHaloSlipd Win User

    Xbox games and family use

    If you set the xbox as your home xbox it will ask if you want to share your gold services with your family and then let other members access the games on the account
Thema:

I want to change the access code for family services.

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