I want to Update my Xbox warranty with proof-of-purchase and can't find where I have to...

Discus and support I want to Update my Xbox warranty with proof-of-purchase and can't find where I have to... in XBoX on Consoles to solve the problem; Hello, I need help: I want to Update my Xbox warranty with proof-of-purchase and can't find where I have to send roof-of-purchase [img]... Discussion in 'XBoX on Consoles' started by Sergiusz.K., Feb 19, 2021.

  1. Sergiusz.K.
    Sergiusz.K. Guest

    I want to Update my Xbox warranty with proof-of-purchase and can't find where I have to...


    Hello,

    I need help: I want to Update my Xbox warranty with proof-of-purchase and can't find where I have to send roof-of-purchase
    I want to Update my Xbox warranty with proof-of-purchase and can't find where I have to... [​IMG]


    :)
     
    Sergiusz.K., Feb 19, 2021
    #1
  2. ​Jamie​ Win User

    I want to Update my Xbox warranty with proof-of-purchase and can't find where I have to send roof-of-purchase

    Hi, You will need to contact support in order to update the warranty start date for your Surface, Surface Type Cover, Xbox Console, or Kinect. Before we can update your warranty, you will need the following:

    • Your sales/purchase receipt from an authorized Surface or Xbox retailer.
    • Your Surface, Surface Type Cover, Xbox Console, or Kinect serial number.

      Proof of purchase

      In order to update your warranty, you will need to provide a valid sales/purchase receipt from an authorized retailer. If your retailer isn’t on this list, don’t worry, you can send it to us anyway and we will validate it if it meets the following criteria.

      A valid sales/purchase receipt will clearly indicate the retailer name, the purchase date, and the item purchased as shown in the example below (in English only). If the sales/purchase receipt does not clearly indicate these requirements, it will not be accepted.

      I got information from this website https://support.microsoft.com/en-us/topic/update-your-warranty-with-your-proof-of-purchase-ceca7e91-3a88-e2dc-7a21-b8c54b5429df

    [​IMG]
  3. Sergiusz.K. Win User

    I want to Update my Xbox warranty with proof-of-purchase and can't find where I have to send roof-of-purchase

    Thank You, but I have read this article many times, but there is no information in what way I have to send proof-of-purchase?

    There is no any page or email to send copies of proof-of-purchase (invoice).

    Support bot completely unusable, because it sends to the start page, when You told him, that it's going about update the warranty information.


    [​IMG]
  4. KindGryphon Win User

    If I buy Xbox from another country, will it have guarantee on my country?

    I want to buy an Xbox Series X from Iraq, and I live in Turkey. As far as I know, there is no international guarantee by Microsoft for these kind of situations. I'm not sure, so I'm here to ask. If I buy from Iraq, will I have a problem with guarantee here
    in Turkey?

    Thanks!
    According to this there would be possible warranty issues. Says the warranty would only be valid in the same country it is purchased from

    What if I purchased my device from another country?

    The warranty on your device is valid in the country or region where it was purchased. Warranty support may be limited or not available if you are no longer in the original purchase country, especially if you are in a country where
    Surface or Xbox is not sold

    Source:

    https://support.microsoft.com/en-us/topic/update-your-warranty-with-your-proof-of-purchase-ceca7e91-3a88-e2dc-7a21-b8c54b5429df
  5. onyxishere Win User

    I can't registerd my new xbox one pad

    I also wanted to add that any Xbox accessory has a 90 day warranty from date of purchase. It's best to just hang on to the receipt as proof of purchase just in case.
  6. Scuttle Muffins Win User

    Xbox 360 slim internal wifi connection problems

    I doubt I still have a warranty on my Xbox and if I did I have no proof of purchase as my receipt is long gone. Aside from that I still have never broken the Microsoft Seel on the back of my xbox. The internal Wifi is in the same position as the 250GB hardrive
    just the opposite side.

    Well if it is a hardware problem I will just try to find a way of purchasing another internal wifi unit or an external one for that matter.
Thema:

I want to Update my Xbox warranty with proof-of-purchase and can't find where I have to...

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