i was banned for something I didn’t do

Discus and support i was banned for something I didn’t do in XBoX Accessibility to solve the problem; Hello everyone i have been banned for a week for something i have not done. I was banned because someone had came on to my xbox and messaged their own... Discussion in 'XBoX Accessibility' started by big fraps18, Oct 20, 2018.

  1. big fraps18
    big fraps18 Guest

    i was banned for something I didn’t do


    Hello everyone i have been banned for a week for something i have not done. I was banned because someone had came on to my xbox and messaged their own account on my account saying “kys”. Straight away i was banned for a week.

    :)
     
    big fraps18, Oct 20, 2018
    #1
  2. Skyz Meteor
    Skyz Meteor Guest
    Banned

    I was banned for something I didn’t do which was marketplace theft... help please
     
    Skyz Meteor, Oct 20, 2018
    #2
  3. Ban

    console banned for something I didn’t do and can’t talk to enforcement team. #frustrated
     
    PhantomMender21, Oct 20, 2018
    #3
  4. denis97g
    denis97g Guest

    i was banned for something I didn’t do

    denis97g, Oct 20, 2018
    #4
  5. Puppy Fujo
    Puppy Fujo Guest
    Unfortunately Xbox Support, the moderators here and us Ambassadors are unable to change or comment on the enforcement action taken on your account. You will need to contact Xbox Enforcement by requesting a case review on the their website below. All information
    regarding suspensions can also be found there.

    Policy & Enforcement
     
    Puppy Fujo, Oct 20, 2018
    #5
  6. LegoNinja187
    LegoNinja187 Guest
    Just remember you are responsible for any action taken on your account, regardless of if you actually did it or if it was someone else.

    The most you can do is to file a
    case review
    .
     
    LegoNinja187, Oct 20, 2018
    #6
  7. CrazY1985
    CrazY1985 Guest
    The enforcement team isn't active on the forums so they won't help you here .
     
    CrazY1985, Oct 20, 2018
    #7
  8. pa1blo
    pa1blo Guest

    i was banned for something I didn’t do

    pa1blo, Oct 20, 2018
    #8
  9. ELTALADRITO
    ELTALADRITO Guest
  10. M3tal Daz3
    M3tal Daz3 Guest
    From the enforcement page:

    "As the owner of the account you are ultimately responsible for how the account is used, both good and bad. When we issue a suspension, it’s not necessarily because you committed a violation, but because the account was used to commit a violation.
    Even if you weren’t home or holding the controller when the activity occurred, if a particular Gamertag was used to harass other players or cheated in a game we have to hold it accountable"

    That clearly states the responsibility of the account's owner. That being said the enforcement team doesn't uses the forums and we can't help you with suspension issues

    To check your suspension or if eligible for a case review:
    https://enforcement.xbox.com
     
    M3tal Daz3, Oct 20, 2018
    #10
  11. Darkwolfecze
    Darkwolfecze Guest
    Exactly.

    You have to use enforcement.xbox.com

    In this case we can only navigate you to the point where other members can help you. Fingers crossed
     
    Darkwolfecze, Nov 5, 2018
    #11
  12. M3tal Daz3 Win User

    i was banned for something I didn’t do

    From the enforcement page:

    "As the owner of the account you are ultimately responsible for how the account is used, both good and bad. When we issue a suspension, it’s not necessarily because you committed a violation, but because the account was used to commit a violation.
    Even if you weren’t home or holding the controller when the activity occurred, if a particular Gamertag was used to harass other players or cheated in a game we have to hold it accountable"

    That clearly states the responsibility of the account's owner. That being said the enforcement team doesn't uses the forums and we can't help you with suspension issues

    To check your suspension or if eligible for a case review:
    https://enforcement.xbox.com
  13. CrazY1985 Win User

    i was banned for something I didn’t do

    The enforcement team isn't active on the forums so they won't help you here .
  14. denis97g Win User

    i was banned for something I didn’t do

  15. Puppy Fujo Win User

    i was banned for something I didn’t do

    Unfortunately Xbox Support, the moderators here and us Ambassadors are unable to change or comment on the enforcement action taken on your account. You will need to contact Xbox Enforcement by requesting a case review on the their website below. All information
    regarding suspensions can also be found there.

    Policy & Enforcement
  16. Darkwolfecze Win User

    i was banned for something I didn’t do

    Exactly.

    You have to use enforcement.xbox.com

    In this case we can only navigate you to the point where other members can help you. Fingers crossed
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i was banned for something I didn’t do

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