I was gifted a game but the email I got had no code

Discus and support I was gifted a game but the email I got had no code in XBoX Games and Apps to solve the problem; As I said I was gifted a game and the email I was sent was blank, there was no code or anything. I have no idea why this happened and can't find this... Discussion in 'XBoX Games and Apps' started by nonstickpancake, Dec 7, 2019.

  1. I was gifted a game but the email I got had no code


    As I said I was gifted a game and the email I was sent was blank, there was no code or anything. I have no idea why this happened and can't find this mentioned online anywhere, I didn't get a message from xbox with the code and the purchase definitely went
    through. Any suggestions?

    :)
     
    nonstickpancake, Dec 7, 2019
    #1
  2. XBF Brad A Win User

    I was gifted a game but the email I got had no code

    Hi Pancake,

    Thanks for coming to the forums. You can get with the one who gifted the game to you. On the purchase history they will be able to see the 25 digit code and provide you with it. If unable to get that way, the one who sent to you will have to request a call
    from support.

    When you go to Contact Us,follow these steps to request a call from support:



    • Step 1 ----select Xbox One
    • Step 2 ----select see other options then subscription changes
    • Step 3-----select show contact options

      Step 4 ----select request call from support

    Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.



    Hope this helps.

    Thanks,

    Brad
  3. ngocphi Win User

    I GOT AN EMAIL THAT HAD NO CODE FOR A WEAPON

    Codes from Activision or vendors rarely are 25digits

    Its usually some short code you enter in their ownarketplace not Xbox

    That's what usually happens with vendors are you sure you didn't receive the code and you just not entered it in the right area?

    Usually those emails.will tell you where

    You can always ask activision support as its their code
  4. Lags Daily Win User

    Gifted wrong pre-order car in horizon 3

    I ordered from the Microsoft website. I received an email with the mustang gt350r pre order gift car from Microsoft today. I also received a 10 dolor credit gift card by email but I can't get the code to work. 86t8e94nz

    Is the code I got in the email. I can't get it to redeem. So this is another issue
  5. xGHOST RANGERx Win User

    Can I order a gift card online for someone else?

    I bought a gift card online, but I don't want it for me, I want to give it to someone as a gift.

    Is that possible?

    How?
    I did find the xbox gift card in question. It says on the Microsoft store that you will receive an email with the code that the person you wish to gift it to can input to receive the funds. So I would check if you got the emails
  6. artful c0dger Win User

    Titanfall xbox one £37 amazon

    Thanks Mark, I had an email about the Tesco offer which is VERY tempting but I've got a Game gift card that's burning a hole in my wallet
Thema:

I was gifted a game but the email I got had no code

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