I wasn't able to find my answer on Google so I'm trying to find out what two things.

Discus and support I wasn't able to find my answer on Google so I'm trying to find out what two things. in XBoX Games and Apps to solve the problem; I have a couple questions, I own Xbox one X this past April my Windows 10 account got a permanent ban. We all know that Outlook is the linked to our... Discussion in 'XBoX Games and Apps' started by DevinC., Oct 1, 2020.

  1. DevinC.
    DevinC. Guest

    I wasn't able to find my answer on Google so I'm trying to find out what two things.


    I have a couple questions, I own Xbox one X this past April my Windows 10 account got a permanent ban. We all know that Outlook is the linked to our Xbox, my Xbox live profile there was nothing wrong, I called up Microsoft support and I told him my issue
    and they even said there's no enforcement actions on your Xbox Live.

    Now that the X series is coming out soon I'm really been bent out of shape, I spent a good close to $1,000 probably well over $1,000 on games and content. so when I get the X series I'm not going to be able to download all the games on my Xbox one X I'll
    only be able to download my current gamertag with my current purchase games is there anything I can do.

    I'd really appreciate it, thanks so much.

    :)
     
    DevinC., Oct 1, 2020
    #1
  2. DevinC. Win User

    I wasn't able to find my answer on Google so I'm trying to find out what two things.

    What?

    I have another gamertag i bought because this happened.

    I wasnt using a gamertag on my windows 10 pc.

    I was using my email i use to sign into my xbox live

    I never did anything wrong.

    Fear why?
  3. XBF Brad A Win User

    I wasn't able to find my answer on Google so I'm trying to find out what two things.

    Hi Devin,

    When you was on the phone with them did you ask is there a way to replace the email? Being that this is a rare situation and the Xbox side is not banned. They may be able to escalate or have higher team help. Only way to reach me is through this thread unfortunately.

    Thanks,

    Brad
  4. XBF Brad A Win User

    I wasn't able to find my answer on Google so I'm trying to find out what two things.

    Hello Devin,

    Thanks for reaching out to the forums. We see you have a question on your account. We recommend requesting a call from support. They will be able to give you the options in this case as it is a rare one.

    When you go to Contact Us, follow these steps to request a call from support:



    • Step 1 ----click on Contact us
    • Step 2 ----under what you having trouble with select Subscriptions & billing
    • Step 3-----under what is the issue I can't redeem a code then hit next

      Step 4 ----scroll down to select request a call

    Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.



    Hope this helps.

    Brad
  5. DevinC. Win User

    I wasn't able to find my answer on Google so I'm trying to find out what two things.

    Hey Brad I'm the guy that message you the other day about my windows Outlook account being banned and not being able to get on my xbox live account.

    Microsoft has already sent me the account reinstatement form. I have a case number and the man on the phone says my account will be unlocked so I'm trying you get in touch with somebody there



    it's been since Thursday and I've still got no email back. Since it's been over 72 hours I will definatly be calling them everyday but in the meantime I called up Microsoft just now it's only 2:00, and it says we are not able to help you right now then
    it disconnects me.

    Any advice?

    Thanks.
  6. DevinC. Win User

    I wasn't able to find my answer on Google so I'm trying to find out what two things.

    The man didn't say anything about that he sent me a link to unlock my account I got an email saying sorry please be patient.

    If anything maybe they will use my current email for that account again because I did buy new games on this Outlook emsil as well.

    Along with I have Game pass ultimate until June 2021, I don't know if they'll be able to convert all my purchases onto my banned account once my account has been unlocked I hope so though
Thema:

I wasn't able to find my answer on Google so I'm trying to find out what two things.

Loading...
  1. I wasn't able to find my answer on Google so I'm trying to find out what two things. - Similar Threads - wasn't able find

  2. Why cant one guide do anything on my xbox except change to live TV? Wasn't it supposed to...

    in XBoX Games and Apps
    Why cant one guide do anything on my xbox except change to live TV? Wasn't it supposed to...: I live in Israel ,and I bought my xbox one s around late 2017,I dont have a kinect ,one guide on my xbox doesnt offer features,such as changing channels and volume through my controller, or...
  3. i bought the modern texture pack of the market place and after i bought it i wasn't able to...

    in XBoX Games and Apps
    i bought the modern texture pack of the market place and after i bought it i wasn't able to...: the details are the texture was the modern texture pack it would say outdated server and i could not join any worlds and my friends wouldn't be able to join my world...
  4. need help with a scratch off reward that I wasn't able to clam

    in XBoX Rewards
    need help with a scratch off reward that I wasn't able to clam: Used 100 Pts to buy a scratch off rewards card and got a raffle for a million pts microsoft ticket but I never got a confirmation pls help I have the code it gave me!...
  5. Wasn't able to enter Xbox rewards code in Xbox one S purchase

    in XBoX Rewards
    Wasn't able to enter Xbox rewards code in Xbox one S purchase: i recently purchased an Xbox one s from the Microsoft store and was unable to enter the code that Microsofts Xbox rewards system had given me to receive 50000 reward credits when buying a Xbox one...
  6. I wasn't able to purchase battlefield 4 at the discounted price

    in XBoX Sales and Promo
    I wasn't able to purchase battlefield 4 at the discounted price: Rachel G.: at 22:18:11 Thank you so much! Rachel G.: at 22:18:19 Hello Robin! I hope you are doing great! Rachel G.: at 22:18:45 I can see it here that you wanted to purchase Battlefront 4...
  7. wasn't able to receive codes from gears of war ultimate edition

    in XBoX Sales and Promo
    wasn't able to receive codes from gears of war ultimate edition: wasn't able to receive codes from gears of war ultimate edition. the game was bought for me by a friend between november and december during the black friday sale of MS. was able to play the...
  8. I've sent (BF game) as a gift to my friend, but he wasn't able to redeem it. How can I get my ...

    in XBoX Games and Apps
    I've sent (BF game) as a gift to my friend, but he wasn't able to redeem it. How can I get my ...: Hi, I've sent a BattleField game as a gift to my friend, but he wasn't able to redeem it. How can I get my money back? Thanx c3d52bbc-9bb6-4ed9-8980-e15a8f1df9e3
  9. For anyone that bought the Ultimate Edition and wasn't able to d/l all the skins and ...

    in XBoX Games and Apps
    For anyone that bought the Ultimate Edition and wasn't able to d/l all the skins and ...: I bought the Ultimate Edition, and couldn't access most of this stuff. I just happened to go into my games and apps and was checking out the DLC for this game and saw that I had The Ultimate...
  10. Can't play a Downloaded game because... the disk wasn't able to be read?

    in XBoX Games and Apps
    Can't play a Downloaded game because... the disk wasn't able to be read?: So thats one of the three errors I get. Dark Souls is the game I'm having the issue with. Another one is The Game Couldn't start, Try Downloading the game again. But the game isn't showing up on...