I wiped my drive recently and now i don’t have the insider hub but Microsoft says I do and...

Discus and support I wiped my drive recently and now i don’t have the insider hub but Microsoft says I do and... in XboX Insiders to solve the problem; [IMG] submitted by /u/charlie--marshmallow [link] [comments] Discussion in 'XboX Insiders' started by /u/charlie--marshmallow, May 8, 2020.

  1. I wiped my drive recently and now i don’t have the insider hub but Microsoft says I do and...

    /u/charlie--marshmallow, May 8, 2020
    #1
  2. Mister Revised Win User

    It’s say I don’t have gold but I do

    Hey there,

    In this particular case what you will want to do is
    remove the profile
    from the Xbox One console then add it back and try to get into an online game. If you are still seeing the same message, please reach out to the
    chat/phone teams they will be able to take a closer look at the account and subscription with you.
  3. Buscariolo Win User

    It’s say I don’t have gold but I do

    Same error here, waiting for help.
  4. Ishan8123 Win User

    I have gold but it says I don’t

    Try removing your account from your Xbox, restart your Xbox then add back account.

    If that doesn’t work, trying contacting Xbox support directly and they’ll refresh from their side.
  5. Wildboy Wiley Win User

    I have xbox live but it’s saying I don’t

    A few things you can try to fix the issue.

    - Power cycle the console (hold power button for 10 seconds until it shuts off, then power it back on) and try it again.

    - Remove and re-download the profile having the issue.
  6. OK Fowl Win User

    I have xbox live but it’s saying I don’t

    Remove your profile from the console Using the steps here:
    http://xbx.lv/1kQseEQ
    and then >

    Power cycle the console using these steps:
    http://xbx.lv/1ylg26E
    Then sign back in and see if your able to use Xbox Live Gold features.
Thema:

I wiped my drive recently and now i don’t have the insider hub but Microsoft says I do and...

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