Icon Muted

Discus and support Icon Muted in XBoX Accessibility to solve the problem; Why does it say “we can’t find a microphone for these people when i join a party ? It doesn’t even show that my mic is plugged in but it really is when... Discussion in 'XBoX Accessibility' started by Uhh Veggie, Aug 6, 2019.

  1. Uhh Veggie
    Uhh Veggie Guest

    Icon Muted


    Why does it say “we can’t find a microphone for these people when i join a party ? It doesn’t even show that my mic is plugged in but it really is when I am at my dashboard theres a mic icon muted in the upper right hand corner of my screen how to fix
    this ?

    :)
     
    Uhh Veggie, Aug 6, 2019
    #1
  2. XBF Crystal P Win User

    Muted icon

    Hey there Kirsty,



    Thanks for reaching out. I'm sorry to hear about the issue with the headset..



    I recommend taking a look at the following troubleshooting articles:




    If the problem persists:

    • Try your Xbox One Stereo Headset
      with another device, such as a laptop, to see if the headset is working. If not, the headset will need to be replaced.
    • Try your Headset on another
      controller, if you can. If the headset works on the second controller, try
      updating the first controlleragain.
      If that fails, the controller will need to be replaced. To order a replacement, go to the
      Xbox Online Service Center.

    Try this out and let us know the results.
  3. KirstyBell Win User

    Muted icon

    I will try it with one of my friends controllers because my other one has broken too
  4. Jurgen1488 Win User

    Muted icon

    Hi, it's possible that you have a BAN for communication. Or that you have set mute in party.
  5. KirstyBell Win User

    Muted icon

    When I'm playing siege sometimes my wife will talk to me and I will go to settings and just turn audio off so I can talk to her without distracting my party or having anyone hear us. Are you sure you haven't just turned the audio to off?
    If that is the case how do I turn it back on.
  6. Wishcatcher Win User

    Muted icon

Thema:

Icon Muted

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