ID Go app not loading for several days

Discus and support ID Go app not loading for several days in XBoX Games and Apps to solve the problem; I've had the ID go app for a long time but now I just get a black screen after the logo appears. I have tried to reinstall twice. I have written them... Discussion in 'XBoX Games and Apps' started by marcialaw, Aug 13, 2019.

  1. marcialaw
    marcialaw Guest

    ID Go app not loading for several days


    I've had the ID go app for a long time but now I just get a black screen after the logo appears. I have tried to reinstall twice. I have written them and Microsoft but haven't heard back in a few days. The app works on my roku but I always use it through
    my xbox. All my other apps are working as well.

    :)
     
    marcialaw, Aug 13, 2019
    #1
  2. XBF Leo G Win User

    ID Go app not loading for several days

    Hey marcialaw,

    Thank
    you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved. If you require any help with any other issues, please feel free to come back to the Xbox Forums for further assistance. If anyone needs assistance
    with this issue or any other issues, we suggest creating a new thread.

    Thank you
    again and have a great day!
  3. {Parity} Win User

    ID Go app not loading for several days

    Try performing a hard reset EXACTLY like this. Hold the power button on the console for 8 seconds or until the power shuts down completely.
    Unplug the power cord from the back of the console for 5 minutes.
    Plug the power cord back in and restart the console.
  4. marcialaw Win User

    ID Go app not loading for several days

    I will try this. Thank you
  5. spiritualED Win User

    Why does Youtube search on the dashboard suck so horribly bad?

    Has anybody else been having problems PLAYING vieos on youtube these last day or two?I save videos on a PC under favorites and just this past couple of days i go to play them and it is CONSTANTLY trying to load (spiining ball) the video.I tired several other
    videos and same thin.I checked vidoes on my Xbox on the MSN app and they play fine.
  6. Goooner1 Win User

    Xbox One needs a stability patch urgently

    Welcome to the club!

    There are several threads on here, all variations on dash not loading properly, not being able to sign in, games/apps not loading and having to do a hard reset every day or sometimes even several times per day. All of which are being completely ignored by
    MS.

    Instant On is broken. It used to work fine for me until the last update. Maybe they'll fix what they broke in the update, who knows? Certainly not us, as MS won't acknowledge there's a problem.
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ID Go app not loading for several days

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