if i open forza horizon 5 i get send to the microsoft store at game services

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today Sjonnick

I'll do my best to assist you on this one.

Please try this:

Open Settings, click Update and Security and then Windows Update;

Click Check for Updates;

Click the Download and Install Now option, if available;

Also, check the Microsoft Store for any updates on the Xbox apps and its services.

If everything's up to date now do this:

Go to windows settings > apps > search for gaming services app > click on it and select advanced options.

After that, click repair and then restore(or reset)

Then do the same for the Xbox app:

Go to windows settings > apps > search for Xbox app > click on it and select advanced options.

After that, click repair and then restore, open the app and try again.

If it still doesn't work you're going to uninstall the games services using a powershell command:

In the windows search bar type Powershell > Right click and select open as administrator > Type the command: "get-appxpackage Microsoft.GamingServices | remove-Appxpackage –allusers" (without the "")

Wait for the process to finish and then restart the PC, then open your Xbox gamepass app, it will ask you to install the gaming services again, install it and try again.

All of my Microsoft and Xbox games are downloaded on my external drive including the previous Horizon, which is Forza Horizon 4. I changed where new apps are stored when downloaded from the Microsoft store to my external drive but it still wont download Forza Horizon 5 to my external drive. On the Xbox app it wont show my external drive as an option to download to. I am able to download any game from the Microsoft store and Xbox app to my external drive except Forza Horizon 5.

I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

Did you install Windows 10 from your PC or did a clean install using a flash drive and format your hard drives? If you didn't install as I mentioned, I recommend doing it.

Hello, DAMIANMYRDA. Thanks for reaching out. I'm Lucas, an Independent Advisor and a Microsoft user just like you. I'll be glad to help you out.

I just saw other user having the same problem as you described like 30 minutes ago. I think it's a bug that just started to happen.

Would you please wait a few hours and see if the issue goes away? If it doesn't, please let me know and we will start troubleshooting it.

No I installed Windows 10 from my PC, I dont have it on a flash drive. BTW I would prefer it if i dont format my hard drives and reinstall windows 10