Im changing to ps4

Discus and support Im changing to ps4 in XBoX Sales and Promo to solve the problem; Xbox has to many payment issues its like if i dnt have a debit card on here everything an issue i didnt own my xbox for bout a year but coming back to... Discussion in 'XBoX Sales and Promo' started by giorivera1, Mar 14, 2019.

  1. giorivera1
    giorivera1 Guest

    Im changing to ps4


    Xbox has to many payment issues its like if i dnt have a debit card on here everything an issue i didnt own my xbox for bout a year but coming back to it i find i cant purchase any form xbox live due to the fact i have an old debit card on my xbox i even
    bout a gift card nd tried that im now officially invested up 350 on my system last month to get it back nd i can only play offline need less to say no wonder playstation doing so much better i cant even get a live representative from xbox it just directs me
    to the website nd the website give me a phone number which when u call sends u to the same website im selling my xbox buying a ps4 nd commenting this on Microsoft twitter or f.b or some cause it really went down

    :)
     
    giorivera1, Mar 14, 2019
    #1
  2. Smwutches Win User

    Im changing to ps4

    You would want to contact support and speak to billing for assistance. http://support.xbox.com/contact-us (click for more options to bypass the virtual assistant, choose
    a topic, and then you should be given more options for contacting support. If you don't get that option, you'll need to choose another category/topic)
  3. WUIJIBOBO Win User

    Im changing to ps4

    What seems to be the problem? Did you forget to turn off auto-renew on your account?
  4. XBF Brad A Win User

    Im changing to ps4

    Hello Gio,

    If a subscription was to auto renew and failed, you wont be able to use anything until that is resolved. This is the same for anything. You can request a call back from support to help you fix this issue.

    When you go to Contact Us to get it to request a chat follow these steps:



    • Step 1 ----select Xbox One
    • Step 2 ----select see other options then subscription changes
    • Step 3-----select show contact options

      Step 4 ----select request call from support

    Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.



    Hope this helps.



    Thanks,

    Brad
  5. USMC BEEF PATTY Win User

    Kinect

    im going to stick with PC for now. I cant stand the Sony controller. I'll buy a PS4 if MSFT does not change it's policy and MadCat releases a better Ps4 controller.
  6. Daft Badger Win User

    im switching to ps4

    The enforcement team don't use the forums.

    You can find out information about any enforcement action on your account by going to the enforcement site
    https://enforcement.xbox.com/home where you can also file for a case review if eligible.

    Report & block anyone you encounter on xbox live being abusive.Don't respond to them.
Thema:

Im changing to ps4

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