Im connected but im also not connected

Discus and support Im connected but im also not connected in XBoX on Consoles to solve the problem; I logged onto the xbox today and it displays i am not connected on the main screen, but on the pop up menu and the network settings, i am connected... Discussion in 'XBoX on Consoles' started by marianhoward, Aug 30, 2019.

  1. marianhoward
    marianhoward Guest

    Im connected but im also not connected


    I logged onto the xbox today and it displays i am not connected on the main screen, but on the pop up menu and the network settings, i am connected with status issues. When i checked the site, nothing was wrong. I can veiw friends and what they are playing,
    but i cant play online games. I have restarted my xbox 4 times already and it didnt work. Does anyone have any idea what i could do to fix it?

    :)
     
    marianhoward, Aug 30, 2019
    #1
  2. pawncrackers Win User

    Im connected but im also not connected

    Via
    https://twitter.com/XboxSupport/status/1166799728014761984


    "We're still investigating users seeing errors at sign in across multiple services & we appreciate your ongoing patience. We'll update again here, as well as our status page: xbox.com/status when we have more info."

    There may be some issues with updating the website, hence the activity on Twitter.

    FYI: To access your offline games, be sure to go into Settings > Network Settings and select 'Go Offline'. This is a fix that has worked for me for a few years now.

    Best,

    L
  3. Geth Win User

    Im connected but im also not connected

  4. YodaThedark Win User

    Im connected but im also not connected

    Same here, how long is this gonna last
  5. XBF Brad A Win User

    Im connected but im also not connected

    Hi Marian,

    Thanks for coming to the forums. Sorry for any issues you are having due to the Service alert. There is currently a service alert for core services, which is affecting signing in.
    What you can do is get notified once the alert is over. Visit our
    Xbox live status site
    and click on "Notify me" to receive a text message once this all blows over. Thanks for your patience and understanding in this matter.

    I will go ahead and lock this as there is nothing more we can do until service alert is over.

    Thanks,

    Brad
  6. Fos Win User

    Im connected but im also not connected

    They are aware of players having issues with playing online games and are working on a fix right now. For more information, check Xbox Support's twitter page.
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Im connected but im also not connected

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