In need of SERIOUS Cusomer Service/Support & In need of a refund

Discus and support In need of SERIOUS Cusomer Service/Support & In need of a refund in XBoX on Consoles to solve the problem; I have several unauthorized charges on my account and I'm in need of a refund. the purchases aren't showing in the purchase history via website but... Discussion in 'XBoX on Consoles' started by sEverett89, Sep 6, 2019.

  1. sEverett89
    sEverett89 Guest

    In need of SERIOUS Cusomer Service/Support & In need of a refund


    I have several unauthorized charges on my account and I'm in need of a refund.

    the purchases aren't showing in the purchase history via website but are on console

    yes I'm sure I was in the right account and that I follow the recommend path for refund

    :)
     
    sEverett89, Sep 6, 2019
    #1
  2. XBF Ruben D Win User

    In need of SERIOUS Cusomer Service/Support & In need of a refund

    Hello sEverett89,

    Thank you for posting on Xbox Forums. In regards to your request for a refund, if the purchase is eligible for a Refund it will show up when you visit this link here for
    Requesting an Xbox Refund. If the purchase is not there that would infer that the purchase is not eligible for a refund. If it is there then it is eligible
    for a refund and you can continue with the refund process. For more info on
    Refund Requests
    please also view this support article which also has a link to request a refund.

    As stated by Ambassador Smwutches, if you still require further assistance you may want to consider
    Contacting Xbox Support.

    If you have any other questions please feel free to reply back letting us know. Thank you again for posting on Xbox Forums.
  3. XBF Crystal P Win User

    In need of SERIOUS Cusomer Service/Support & In need of a refund

    Hey there sEverett89,



    Thank you for letting us know about the issue. We'll be locking the thread.
    If you ever require any help with any other Xbox issues please feel free to come back to the Xbox Forums for further assistance.



    Thank you and have a great day.
  4. GroundOregano94 Win User

    In need of SERIOUS Cusomer Service/Support & In need of a refund

    Like colleagues have said do that, In step 3 provided by Parity choose payment and billing.
  5. {Parity} Win User

    In need of SERIOUS Cusomer Service/Support & In need of a refund

    The best way to reach Live Support would be here:
    Xbox Support


    Step 1 ----Select Xbox One

    Step 2 ----Select See other options

    Step 3 ----Select topic (Ex. System Update)

    Step 4 ----Select "Show contact options"

    Step 5 ----Select request a call from support
  6. Smwutches Win User

    In need of SERIOUS Cusomer Service/Support & In need of a refund

Thema:

In need of SERIOUS Cusomer Service/Support & In need of a refund

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