Inbox issue (Message won't delete) (Solved)

Discus and support Inbox issue (Message won't delete) (Solved) in XBoX on Consoles to solve the problem; So, I had a message in my inbox, a friend request, that I didn't want there anymore because I had forgotten who the person was, and my friends list was... Discussion in 'XBoX on Consoles' started by Brony Blaze, Mar 28, 2015.

  1. Brony Blaze
    Brony Blaze Guest

    Inbox issue (Message won't delete) (Solved)


    So, I had a message in my inbox, a friend request, that I didn't want there anymore because I had forgotten who the person was, and my friends list was starting to fill up with people who I never talk to anyway. So I pressed X to delete...and waited...and
    waited some more, the circle spinning away and making me think my console had frozen, when a message popped up saying "Can't complete process. Please try again. For more info go to..."

    Annoying, so after a few more tries, each ending in the same result, and a few days and reboots later, the message is still there, and I still can't delete it. So, today, I go to the support chat, and after talking to Elizabeth G. (Great Rep by the way.
    Very polite and understanding) and after clearing the caches, deleting my profile and re-downloading it, etc, it turns out that there is nothing we can find to make this message go away, short of waiting the 30 day message expiration period.

    I could live with that. it's more of a minor annoyance on the level of symmetry errors in Minecraft. It just kinda bugged me when I saw it.

    So I left the support, the message still in my inbox, but only in my consoles inbox. the xbox.com inbox showed empty, so we assumed it was a sync error. That the message
    had been deleted, but the xbox just hadn't figured that out yet.

    So I checked my friends list to see who was online, and below a friend request that I had sent out, I saw the pending request that I had been trying to get rid of from my inbox. I pressed X to cancel the request, and...it worked! The message is no longer
    in my inbox!

    I'm posting this here so that hopefully, if someone finds a friend request that they can't delete from the inbox, they see this and this works for them. Hopefully, someone sees this and adds this to one of the steps for the support staff as well. I could
    tell that Elizabeth was a little disappointed that she couldn't fix the issue, and I've been there myself.

    Anyway, hope this helps someone!

    Have a wonderful day!

    :)
     
    Brony Blaze, Mar 28, 2015
    #1
  2. cant read my messages

    I've just had this exact same problem. Turns out I'm the same, too many messages.

    Maybe this something for Xbox to solve? Either delete old messages when the inbox is full or even give a little message saying "your inbox is full please delete some messages". This would help a lot xbox. Also maybe a delete all option?
     
    iiB-666AFAFC-6202-4C73-8D9C-D5E34521EC69, Mar 28, 2015
    #2
  3. xbox live: your message cant be sent ... ever time i try to send a messageor friend request

    If no then try deleting a message in your inbox, if a message can't be deleted then the problem is from your Xbox 360.

    If you can delete a message from your inbox then your messaging limit has been reached
     
    SeventhCube2832, Mar 28, 2015
    #3
  4. Miss Diggz
    Miss Diggz Guest

    Inbox issue (Message won't delete) (Solved)

    Hey there Brony Blaze,

    Thanks for posting up the helpful tip to your fellow gamers! If you find anyone in the future that may benefit from this thread with what their experiencing, please feel free to link them here within your helpful post to them. Thanks again!
     
    Miss Diggz, Mar 29, 2015
    #4
  5. Miss Diggz Win User

    Inbox issue (Message won't delete) (Solved)

    Hey there Brony Blaze,

    Thanks for posting up the helpful tip to your fellow gamers! If you find anyone in the future that may benefit from this thread with what their experiencing, please feel free to link them here within your helpful post to them. Thanks again!
  6. iiB-666AFAFC-6202-4C Win User

    cant read my messages

    I've just had this exact same problem. Turns out I'm the same, too many messages.

    Maybe this something for Xbox to solve? Either delete old messages when the inbox is full or even give a little message saying "your inbox is full please delete some messages". This would help a lot xbox. Also maybe a delete all option?
  7. SeventhCube2832 Win User

    xbox live: your message cant be sent ... ever time i try to send a messageor friend request

    If no then try deleting a message in your inbox, if a message can't be deleted then the problem is from your Xbox 360.

    If you can delete a message from your inbox then your messaging limit has been reached
  8. BBK LEGEND Win User

    cant read my messages

    I have this same issue but I only had 7 messages in the inbox and I deleted them all and tried all of the above.
  9. A J Maxxy Win User

    Accidentally Deleted My Specialization Code Email

    Sorry that you deleted both the reminder and the original message, have you check your deleted inbox? also don't forget to add Xbox's E-mail so you won't delete anything Important again. If their not there I'm sorry but you have to wait, they'll release
    it to everyone but there isn't a date sorry :(
Thema:

Inbox issue (Message won't delete) (Solved)

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