"Incorrect formatted postcode"

Discus and support "Incorrect formatted postcode" in XBoX Games and Apps to solve the problem; I have recently (November 2020) bought an S Series Xbox. I tried to order a game, and all goes well until I enter my post code which in KL is a four... Discussion in 'XBoX Games and Apps' started by mmoinfar, Nov 26, 2020.

  1. mmoinfar
    mmoinfar Guest

    "Incorrect formatted postcode"


    I have recently (November 2020) bought an S Series Xbox. I tried to order a game, and all goes well until I enter my post code which in KL is a four digit number. I get the message “Incorrectly formatted postcode". There is nothing
    wrong with my postcode entry.

    Has anybody encountered this and how did you get it resolved?

    :)
     
    mmoinfar, Nov 26, 2020
    #1
  2. DominumStige Win User

    "Incorrect formatted postcode"

  3. RockScroll6931 Win User

    "Incorrect formatted postcode"

    have you fixed it cause it is happening to me to:/
  4. Mister Beep Win User

    Incorrectly formatted postcode

    Hey there,

    For account issues such as this, please reach out to our phone or chat support team through our
    Contact Us page. It sounds like your Xbox Live account may not be set to the region that postal code you're entering is located in, but our phone and chat support team will be able to look
    in your account to be sure.

    Hope this helps!
  5. XBF Brad A Win User

    Incorrectly formatted postcode

    Hi Irahirah,

    Thanks for reaching out to the forums. We understand you are having issues with purchases due to your postal code. We recommend checking your

    billing address
    and the address on the debit/credit card. Make sure that they match. If continue to have issues can request a call from support. Just know there is a very high call volume so it may take a while.

    When you go to Contact Us,follow these steps to request a call from support:



    • Step 1 ----click on Contact us
    • Step 2 ----under what you having trouble with select Subscriptions & billing
    • Step 3-----under what is the issue I can't redeem a code then hit next

      Step 4 ----scroll down to select request a call

    Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.



    Hope this helps.

    Brad
  6. Boas BS5 Win User

    Good shops to pe-order with?

    shopto.net, never had a problem except when i entered an incorrect postcode (which was obvs my fault) had a dodgy code once but they sorted it within 30 minutes.
Thema:

"Incorrect formatted postcode"

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