Inquiry about my Mixpot support case

Discus and support Inquiry about my Mixpot support case in XBoX Rewards to solve the problem; I recently talked to Xbox support and they put up a case about my missing mixpot rewards. The case is #1430337097 and they said to post here and ask... Discussion in 'XBoX Rewards' started by Mr McGravy, Jun 19, 2018.

  1. Mr McGravy
    Mr McGravy Guest

    Inquiry about my Mixpot support case


    I recently talked to Xbox support and they put up a case about my missing mixpot rewards. The case is #1430337097 and they said to post here and ask you guys about it here for the quickest support.

    :)
     
    Mr McGravy, Jun 19, 2018
    #1
  2. Inquiry about my mixpot case

    Hey Mr McGravy,



    We have sent you an Xbox Live message with further information. Be sure to check your
    Xbox Live Message Inbox on Xbox.com while signed-in, or from your Xbox One console.



    Thank you for posting!
     
    XBF SC Jasowh, Jun 19, 2018
    #2
  3. Mr McGravy
    Mr McGravy Guest
    Inquiry about my mixpot case

    I recently talked to Xbox support and they put up a case about my missing mixpot rewards. The case is #143033709 and they said to post it here for help.
     
    Mr McGravy, Jun 19, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Inquiry about my Mixpot support case

    Since that is not a Rewards program offer, you'll need to post in the sales and promotions forum for assistance. Also, reference numbers are only used by phone and chat support so forum support will not have access to that information.
     
    Smwutches, Jun 19, 2018
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello,

    This forum is for Xbox Live Rewards issues only. If you are asking about a general Xbox promotion, you should try reaching out on the general Sales and Promotions forum for more specific assistance.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. Smwutches Win User

    Inquiry about my Mixpot support case

    Since that is not a Rewards program offer, you'll need to post in the sales and promotions forum for assistance. Also, reference numbers are only used by phone and chat support so forum support will not have access to that information.
  7. XBLRewards8 Win User

    Inquiry about my Mixpot support case

    Hello,

    This forum is for Xbox Live Rewards issues only. If you are asking about a general Xbox promotion, you should try reaching out on the general Sales and Promotions forum for more specific assistance.
  8. XBF SC Jasowh Win User

    Inquiry about my mixpot case

    Hey Mr McGravy,



    We have sent you an Xbox Live message with further information. Be sure to check your
    Xbox Live Message Inbox on Xbox.com while signed-in, or from your Xbox One console.



    Thank you for posting!
  9. XBF Lance J Win User

    Mixer livestream promotional Sea of Thieves item.

    Hey Nemesies,

    Thank you for reaching out. I see you have some questions about the February Mixpot promotion for Sea of Thieves. Quantities for such rewards are limited and are only given to the first wave of viewers. As per our

    Mixpot FAQ
    , inquiries must be initiated within two weeks of the stream in order to be investigated. Unfortunately, neither Sea of Thieves or Xbox Support will be able to provide you with the content from the promotion.
  10. XBF Chris J Win User

    Outer Wilds Mixpot

    Hello Darth Monday,

    Thank you for posting here on the Xbox forums. As stated by Daft Badger, it is too late to inquire about this missing content. Inquiries into missing content must be initiated within two weeks of the live streaming event in order to be investigated.

    That comes straight from the Mixpot FAQ you can find here :
    Xbox MixPot FAQ


    We will be locking this thread as no further support can be given here. Please, don't hesitate to create a new thread if you require support or would like to start a discussion.

    Thank you!
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Inquiry about my Mixpot support case

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