"Installation Stopped"

Discus and support "Installation Stopped" in XBoX on Consoles to solve the problem; Been trying everything I have read on forums about the bug last update. I have hard resetted about 5 times I have unplugged about 4 times and left it... Discussion in 'XBoX on Consoles' started by MoRicketyTick, Jun 13, 2014.

  1. "Installation Stopped"


    Been trying everything I have read on forums about the bug last update.

    I have hard resetted about 5 times

    I have unplugged about 4 times and left it sitting for 5-10 minutes each time

    I have removed my profile and resigned in

    Nothing worked. My friend let me borrow Wolfenstein and I want to play play it pretty badly. Its stuck at 41% and wont progress. I just get error "0x87e00064".

    "Your disc might be dirty or damaged. Try cleaning it..."

    Its not dirty, scratched, nothing.

    Please help

    :)
     
    MoRicketyTick, Jun 13, 2014
    #1
  2. Kenny H.
    Kenny H. Guest
    "Installation Stopped"

    FunkayFooj, since you have the preview dashboard, you'll want to have your brother report the issue via the preview app on the console, or in the preview forums (forums.xbox.com/.../default.aspx).
    If you get a message that says Group Not Found, have him create a post here requesting access:

    forums.xbox.com/.../4268.aspx


    Also, it sounds like your issue is different, because you are installing from a disc. Usually, turning the Xbox off by holding the Xbox logo on the front until it fully shuts down and unplugging the power cord from the back for 5 minutes will help this.
    I always choose Update Later when prompted, because it makes the game install faster.

    Even if it works after that, you'll still want to have him report it so the preview team is aware of the issue.
     
    Kenny H., Jun 13, 2014
    #2
  3. Kenny H.
    Kenny H. Guest
    "Installation Stopped"

    Hey I'm not sure if it'll help, but some people fixed a similar issue by changing their DNS server, which as far as I know isn't listed anywhere on Microsoft's troubleshooting, so it's worth a shot:

    forums.xbox.com/.../2058155.aspx
     
    Kenny H., Jun 13, 2014
    #3
  4. "Installation Stopped"

    Try deleting the game, then do the hard reset by holding the power button down until the console turns off and uplug it for 30 second from the outlet then plug it back in turn it back on and try reinstalling the game again
     
    MaximumExtreme, Jun 13, 2014
    #4
  5. Mister Maka Win User

    Installation stopped!

    Hey there Doctor Wissam.

    Unfortunately because Iraq isn't currently a supported region you may run into this trouble. We're always looking to expand the Xbox Live service and if you'd like to provide feedback for your region head on over to
    Xbox.Uservoice.com.
  6. Mister Maka Win User

    Installation stopped!

    Hey there Maystroh.

    Sorry to hear you're having trouble! Did you reach out to phone or chat support about your trouble? If they recommended to wait 24-hours lets give that a go. If you're still having trouble please create a new thread and let us know :)
  7. Mister Maka Win User

    Installation stopped!

    Thanks for that info!

    First let's try powering down your Xbox One by holding down the power button for 10 seconds (or until the Xbox One powers off). Once it's shut off unplug your network hardware completely for 30 seconds and reconnect. Once your network has restarted power
    your Xbox One back on and try the download again.

    Keep us in the loop with how it goes.
  8. Doctor Wissam Win User

    Installation stopped!

    download speed : 11.60 Mbps

    upload speed : 2 Mbps

    packet loss : 0%

    MTU : 1460

    latency :287 ms
  9. LEGENDARY70-925D76D4 Win User

    Installation stopped?????????

    "Installation stopped" check and make sure you are using an xbox game, make sure it is clean, etc"

    ^^^^^^^That is the error!!!^^^^^^^^^
Thema:

"Installation Stopped"

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