Internet connected but says it isn’t

Discus and support Internet connected but says it isn’t in XboX Networking Hardware to solve the problem; Internet connected but says it isn’t Is he in a child account with restrictions to the internet? Do a power cycle of the console and see if that helps... Discussion in 'XboX Networking Hardware' started by JenniferLilla1, Dec 18, 2019.

  1. Internet connected but says it isn’t


    Internet connected but says it isn’t
    Is he in a child account with restrictions to the internet?

    Do a power cycle of the console and see if that helps https://beta.support.xbox.com/help/hardware-network/power/restart-or-power-cycle-console

    If not try contacting support themselves https://partner.support.services.microsoft.com/en-gb/contact/virtual-agent/?partnerId=xbox&theme=xbox&flowId=Xbox-ContactUs&userInput=Troubleshoot%20network%20connectivity%20issues%20on%20the%20Xbox and type "speak
    to agent"

    :)
     
    JenniferLilla1, Dec 18, 2019
    #1
  2. JenniferLilla1 Win User

    Internet connected but says it isn’t

    No error code.it just says must be online. When i go to settings I get the its all good message when i check the connection
  3. JenniferLilla1 Win User

    Internet connected but says it isn’t

    I always get the “its all good”
  4. crazydude1965 Win User

    Internet connected but says it isn’t

    I check for service status This can cause issues sometimes i find
  5. Chargersbride Win User

    Internet connected but says it isn’t

    I turn off my Modem wait a minute turn it back on and when it is booted up, turn the Xbox back on and it works, happens a few times a year to me ,
  6. DaveBurn Win User

    Internet connected but says it isn’t

Thema:

Internet connected but says it isn’t

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