internet issues on xbox

Discus and support internet issues on xbox in XboX Networking Hardware to solve the problem; internet issues on xbox when i try to connect to xbox live it says i have to enter an alternate mac address??? sometimes when i dont use my xbox one s... Discussion in 'XboX Networking Hardware' started by AlekGreenwald, Jan 6, 2021.

  1. AlekGreenwald
    AlekGreenwald Guest

    internet issues on xbox


    internet issues on xbox
    when i try to connect to xbox live it says i have to enter an alternate mac address??? sometimes when i dont use my xbox one s for a while it works and i can go online but after a couple of hours it stops working and disconnects from my wifi. i cannot
    use an eathernet cord to connect wired internet because that isnt available where my xbox is located. can someone please help me this is getting really annoying

    :)
     
    AlekGreenwald, Jan 6, 2021
    #1
  2. ADrunkMurder Win User

    Xbox Internet Issues

    I was able to get it fixed be factory resetting my router.
  3. AgateBiscuit850 Win User

    internet issues on the xbox

    Try Restarting Your Router
  4. XBF Steven R Win User

    Xbox Internet Issues

    Hi



    ADrunkMurder,



    Thank you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved. If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance.
    For those reading this thread, if the troubleshooting steps listed above didn't help resolve the issue, please feel free to create a new thread asking for assistance. When the new thread is created please copy and paste the URL to this thread showing that
    the troubleshooting steps listed above didn't fix the issue.



    Thank you and have a great day!
  5. RainingRoses Win User

    internet issues on the xbox

    Hi,

    Firstly, what internet problems are you having exactly?

    Also, Is this on xbox one or xbox 360?

    Please be more specific so we can help.

    Thanks
  6. AngelaDXY Win User

    Internet Issue

    I am having the same issue. I have Vz 150/150 hardwired to my console. I have tried troubleshooting everything on my end including the waste of time that Microsoft chat support was. I don't think they care that there's an issue as long as they get their
    10$/month. Time to go back to my PS4. Life is too short to wait this long for updates and games. All tests on the XBOX, the laptop, the phones, the tv, etc all show 150/150 but when I go to download a game, Its at 8-12mbps...the chat "help" told me to go
    offline to see if it would download!!! SMH
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internet issues on xbox

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