iPhone app - crashes every 20 seconds to 3 minutes

Discus and support iPhone app - crashes every 20 seconds to 3 minutes in XBoX on Mobile to solve the problem; I have an iPhone XS Max. The Xbox App is installed on it. I use it frequently to control the Xbox when I am watching movies and doing things that dont... Discussion in 'XBoX on Mobile' started by Jay_answers, Sep 16, 2020.

  1. Jay_answers
    Jay_answers Guest

    iPhone app - crashes every 20 seconds to 3 minutes


    I have an iPhone XS Max. The Xbox App is installed on it. I use it frequently to control the Xbox when I am watching movies and doing things that dont require a controller.

    Now, everything works great, except, it crashes every 20 seconds to 2 minutes. No matter what the scenario.

    • simply keep the app open.
    • actively using while browsing the feed
    • actively using while using the controls
    • actively using while buying a game or triggering a remote download or install

    It crashes eventually.

    This is something that has been happening for weeks and months. Every time they update the app, I keep thinking they would fix this, but it does not. I have checked the app reviews but other reviews dont mention it.

    Is this an iPhone XS Max only issue perhaps?

    :)
     
    Jay_answers, Sep 16, 2020
    #1
  2. Rauno Kuldkepp Win User

    I just bought Minecraft Dungeons and it crashes every time.

    same crashes after 10-20 minutes of playing every single time :I
  3. padoorramaswamy Win User

    20th may freecell challenge help needed

    never mind i was able to complete the game in short of 20 seconds to 3 minutes.
  4. b3cky23 Win User

    console keeps freezing when I play tin tin

    My copy is doing the same! Play for 20 minutes then it crashes! I don't have the slim Xbox! Every other game I have works perfectly! So frustrating!
  5. Lei Fang DOAX3 Win User

    What if weekend challenges

    Bronze solo-runs with random map and random enemies using my Female Human Vanguard...

    ---

    Firebase Giant Hazard Edition Cerberus 25 minutes G.N.O = Done 3 of 3 for Supergirl 15 of 20 for Fearless

    ---

    Firebase London Reaper 19 minutes 42 seconds G.N.O = Done Supergirl = Done 19 of 20 for Fearless

    ---

    Firebase Goddess Geth 22 minutes G.N.O = Done Supergirl = Done 20 of 20 for Fearless

    ---

    Total mission time for "Maximum Divas-tation Weekend" challenge = 2 hours 09 minutes 09 seconds
  6. Nathan Wynn Win User

    Microsoft Solitaire Collection iOS App Crashes Upon Sign In Attempt

    I have not tried logging in on to my account on someone else's iPhone yet, but here is a less than satisfactory update:

    The issue persists as described after iOS 11 developer beta update, and continues to crash in the same manner after a factory reset and restore. The app continues to work fine, however, on an iPad updated to iOS 11.

    Upon inspecting the size of the "Documents & Data" portion of the app it appears to grow with each login attempt and crash.

    App Size: 166.5 MB

    Documents & Data: 12 kb (immediately after deleting the app and reinstalling, but before launching)

    After opening it, trying to sign in, and it crashes, it goes up to 889 kb.

    A second attempt and crash shows that it has grown to 2.3 MB.

    A third attempt and crash shows that it has grown to 7.1 MB.

    Oddly, the information in Settings - General - iPhone Storage shows "Last Used: April 28, 2017" for the app even after launching it and playing a game without signing in.

    I realize my test cases aren't conventional as I have gone through several beta iOS releases, but this issue began on the public release of iOS 10.3 and has persisted since then. I have the Analytics option to Share With App Developers turned on, so hopefully
    the crash data is being sent to the appropriate parties and can help resolve this in a future release.

    As frustrating as it is, I continue to play the 5 challenges on the iPad every day and hope I am able to do so using the iPhone again at some point in the future.
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iPhone app - crashes every 20 seconds to 3 minutes

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