Is there any way to get the code numbers damaged from the PIN scratch off to redeem gift card?

Discus and support Is there any way to get the code numbers damaged from the PIN scratch off to redeem gift card? in XBoX on Consoles to solve the problem; My son received an Xbox gift card for his birthday. He was excited to use it, scratched off the PIN with a scissor and pressed too hard in some areas... Discussion in 'XBoX on Consoles' started by BH Family, Apr 28, 2021.

  1. BH Family
    BH Family Guest

    Is there any way to get the code numbers damaged from the PIN scratch off to redeem gift card?


    My son received an Xbox gift card for his birthday. He was excited to use it, scratched off the PIN with a scissor and pressed too hard in some areas of the access code, so a few numbers are unreadable. Super disappointed. I've tried in two phone chats and two online chats to get assistance to supplement those middle #s that are unreadable in the code, but the only option in redeeming this is to have the receipt. Unfortunately, the gifter did not include a receipt in the birthday card. I'm so frustrated. I can verify and provide about 90% of the information, including the first few digits of the code and the for sure the last 10 digits of the code. There are maybe 8 digits I'm missing and can't read. But because I don't have a receipt, I'm out of luck?! Any recommendations?

    :)
     
    BH Family, Apr 28, 2021
    #1
  2. Mikoloplayz Win User

    Is there any way to get the code numbers damaged from the PIN scratch off to redeem gift card?

    I’m sorry to hear that , I don’t think it would be possible to do anything now as you won’t be able to get a refund from the store you got it for multiple reasons. Unless , the store understands you and if you get lucky they might give you a refund or something . Usually in the stores the code is written on the receipt , by any chance do you have it ?
  3. Klokkwork Win User

    Gift cards

    Xbox Gift Cards should have a scratch-away or peel-away line on the back to reveal the 25-character code. (If it's scratch-away, always use caution when scratching off the obscurer, as you don't want to damage the numbers underneath, or there's no real
    way to recover the code)
  4. ocelot20 Win User

    Game Trade in Question

    Do you mean 19 digit code then the scratch off one? As mine has a 19 digit code then next to that is the scratch of thing. Am on the game.co.uk website now I have clicked on the gift card option and it wants a digit code and a pin code. When I click on info
    it says Your 19 digit gift card number and 4 digit pin code on the back of the gift card. Not sure if I have the correct card you see.
  5. ACHV HighBounce Win User

    Lost the game pass for all-digital Xbox one

    If these were gift cards or redeemable cards that you scratch off then there is no way that it can be recovered.
  6. DrifterX22 Win User

    My xbox gift card

    The code was damaged or not readable

    If the code was damaged, scratched, or warped in some way you may not be seeing the correct characters. Codes shouldn't contain the following characters: A, E, I, O, U, L, S, 0, 1, 5.

    If it's a physical code, try returning it to the place you purchased it from and explaining that it couldn't be redeemed.

    If it's a digital code, contact the person who sent it to you and explain that the code couldn't be redeemed. If this code was a gift from another player, ask them to sign in to their

    Order history
    and select Cancel item.
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Is there any way to get the code numbers damaged from the PIN scratch off to redeem gift card?

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