Is this a scam or have I been hacked

Discus and support Is this a scam or have I been hacked in XBoX Games and Apps to solve the problem; Received this email stating that I made a purchase that I did not. The email contains an attachment but I did not open it. From: [Mod removed-... Discussion in 'XBoX Games and Apps' started by 567762c8-72e4-46e7-8093-5, Aug 29, 2019.

  1. Is this a scam or have I been hacked


    Received this email stating that I made a purchase that I did not.

    The email contains an attachment but I did not open it.

    From: [Mod removed- Personal information]

    Thank you for your Playerunknown's Battlegrounds Credit order!

    (Order #FODDSNA XD18)

    -------------------------------

    Credit, Account UUID

    Send to: Directly via UUID

    Amount: USD$ 25.00

    Quantity: 1

    -------------------------------

    Subtotal: USD$ 25.00

    Shipping: FREE

    Tax: USD$ 0.00

    ------

    TOTAL: USD$ 25.00

    Thank you for shopping at App Store!

    Your details of order check on attachment file.

    Please note: This e-mail was sent from a notification-only address that cannot accept incoming e-mail. Please do not reply to this message.

    :)
     
    567762c8-72e4-46e7-8093-5, Aug 29, 2019
    #1
  2. denis97g Win User

    Is this a scam or have I been hacked

    if it doesn't come from microsoft or any official store it may be a scam. Did you notice unauthorized payments?
  3. SpiralOut46and2 Win User

    Is this a scam or have I been hacked

    Just take a look at your Microsoft account and look at the order history. Then you'll know if this really was purchased on your account, or if this whole email is a scam and never happened. If the game is in your order history, then contact Support about
    it. Do not respond to the email.
  4. PatriotSH529 Win User

    Is this a scam or have I been hacked

    It is a scam, unless you for sure know that you bought it which it sounds like you did not then it is a scam.
  5. Christyna64 Win User

    Is this a scam or have I been hacked

    I would change your password and check your bank statements. You can also check your purchase history to see if anything new has been purchased. If you find an unauthorized purchase has been made contact Microsoft here https://support.microsoft.com/en-us/contactus/
  6. Arminator Win User

    Why have I been scammed?

    Is your console enrolled in the Insider Preview Program?

    If so, they are currently investigating and testing solutions for people that report WiFi connectivity issues. So you haven't been scammed, but there seems to be an issue with some WiFi routers that can't keep a proper wireless connection.

    If you are a member of the Xbox Insider Program, please use the "Report Feedback" function on the console when you hold the Xbox button on the controller as if you were to shut down your console.

    If the connection issue bothers you a lot, please try to temporarily connect the console with a wired connection if possible. If you can't run a network cable through your house from the console to the router, you might want to look into so called

    "Home plugs" with "LAN over powerline"
    , where you plug in a device into an electrical outlet near your router, and connect the router with the plug via a network cable. That device then "injects" network signals into your home's electrical wires, and turns
    them into a network.

    Then you simply plug another adapter near your console, and connect that adapter to your console with an ethernet cord, and you'll have a stable and wired connection.
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Is this a scam or have I been hacked

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