Issues Connecting Xbox via ethernet cable

Discus and support Issues Connecting Xbox via ethernet cable in XBoX on Consoles to solve the problem; I plugged the Ethernet cable into the Xbox and the router downstairs(have a very long cable) and the Xbox didn’t even acknowledge that I plugged in the... Discussion in 'XBoX on Consoles' started by NoTaBeLL, Apr 15, 2019 at 8:53 PM.

  1. NoTaBeLL
    NoTaBeLL Guest

    Issues Connecting Xbox via ethernet cable


    I plugged the Ethernet cable into the Xbox and the router downstairs(have a very long cable) and the Xbox didn’t even acknowledge that I plugged in the Ethernet cable what should I do to fix this??

    :)
     
  2. IsaacClarkeSNL Win User

    Background Downloads Broken?

    My xbox is connected via ethernet cable.
  3. DerVaddi Win User

    Issues Connecting Xbox via ethernet cable

    hi,

    try this to clear your mac adress:

    following
    steps: Settings>Disk and Blu-ray>Persistent Storage>Clear
    it 3 times>Back
    to Settings>Network>Advanced Settings>Alternate MAC
    Address>Clear>And
    then reboot console
    when prompted.
  4. PalmettoBling Win User

    Issues Connecting Xbox via ethernet cable

    Do you have something else other than the Xbox to plug the cable into and test if that connects? I'm wondering if the cable is good. Testing with another device will verify if it's an issue with the cable. If not, it's possible that it's just too long?
    The effective distance of a CAT5 cable is 100 meters. It can go longer, and most of the time with little degredation, but it can impact and cause issues to your network traffic.

    In addition to that I would recommend logging into the router and checking to see if it recognizes the device via the interface. That way you'll know if it's an issue with connecting to the router, or if it's an issue with the console recognizing the wired
    connection.

    Let us know what you get, so far, and we can provide some further troubleshooting, as there are very many different directions we can go from here.
  5. ooO StAsH Ooo Win User

    Issues Connecting Xbox via ethernet cable

    Sometimes just restarting the console while the ethernet cable is plugged in can solve the issue.
  6. {Parity} Win User

    Issues Connecting Xbox via ethernet cable

    Try performing a hard reset EXACTLY like this. Hold the power button on the console for 8 seconds or until the power shuts down completely.
    Unplug the power cord from the back of the console for 5 minutes.
    Plug the power cord back in and restart the console.
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Issues Connecting Xbox via ethernet cable

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