Issues streaming? "To continue sign in on your console using this account"?

Hi .

Have you tried power-cycling your router, that sometimes fixes issues like this ;-). You could also try signing-out, then back in whilst the XBOX app is running on Windows.... Sign in/out on console AND app, and sign-in again on console first, then Windows
app ;-).

Kind regards.

DJM.

Hey there PlaneOrca!

Are you trying to stream from your Xbox to your Windows 10 PC? If so, is it possible that you are signed into your Xbox App using a different account than the one that is signed into your Xbox One console?

If not, could you please clarify your issue for us? We'd love to help but we understand that things can get lost in translation sometimes.

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I have the same problem. The streaming works fine a few weeks ago. All of a sudden I can't stream to my Windows 10 PC with the same error message. I have not made any changes prior to this problem.

I have tried everything that has been suggested on this forum. Still doesn't work. Since so many people have the problem , I have come to the conclusion that it must be a bug in the latest update which is causing the streaming problem. The Xbox people
should look into that seriously & fix it quickly. Is really disappointing to see this happening. Makes me want to abandon the Xbox and shift to playstation.

Hi,

To properly isolate your case, we need to gather the following information:

• Are your Windows 10 computer and Xbox One console connected to the same network?

• Have you made any changes on both devices prior to this concern?

You may remove and re-add your Microsoft account on your Xbox One console to refresh and sync all changes made. Refer to this

link and perform the steps provided. Make sure to restart your Xbox One console before re-adding your Microsoft account on the Xbox One.

Also, check out this page that discusses troubleshooting Xbox app game streaming on Windows 10. Look for
I'm receiving the error message, "To continue, sign in on your console using this account" and perform the steps provided. Make sure to

check for updates for games and apps from Windows Store.

Looking forward to your response.

I had the same problem when I first tried to use my computer with the Xbox one x. Two things that I noticed that I needed to do: first you have to have your Xbox already setup using a TV. Second, is that if I had the console security requiring pass key it
would not allow me to connect to pc as my only screen because I could not enter the pass key. Try setting your security on the Xbox to the most open you can.