issues with customer service concerning microsoft account

Discus and support issues with customer service concerning microsoft account in XBoX Accessibility to solve the problem; Once again I am being asked to verify my account before i can log into my xbox live account. I know all the login info, but do not have access to the... Discussion in 'XBoX Accessibility' started by josephleos17, Jun 24, 2019.

  1. josephleos17
    josephleos17 Guest

    issues with customer service concerning microsoft account


    Once again I am being asked to verify my account before i can log into my xbox live account. I know all the login info, but do not have access to the phone as i just switched to another carrier and moved back to the states. I just waited 90 minutes to
    get a call from customer service only to have them tell me to fill out the recovery form which i have done 4 times and gotten denied. I know almost all the info it asks for as well. He then hung up on me after i told him it didnt work for the 5th time. not
    waiting another hour just to get told the same things. Please give me some actual help.

    :)
     
    josephleos17, Jun 24, 2019
    #1
  2. ThisGameIsSucky Win User

    issues with customer service concerning microsoft account

    If you can access your email that is associated with your Microsoft account (Xbox account) you can go to http://account.microsoft.com and then somewhere in the security settings
    change the phone number associated with the account to your new one. You should then be able to get passed the verification once you correct the information. If you don't have the email and login to do that or it doesn't work then the only thing you can do
    is wait and hope to get a different support person later in the day or tomorrow.
  3. DanMen334 Win User

    issues with customer service concerning microsoft account

    you should try with help through chat or modify verification options
  4. Apota Win User

    "You're In The Movies" Server Error Messages.

    Thank you for submitting your recent request to Codemasters Customer Services concerning Other / not stated.

    I'm afraid you will have to contact Microsoft directly for any issues with You're In The Movies.

    Sorry for the inconvenience.

    Kind regards

    Jorn

    Codemasters Customer Services
  5. ngocphi Win User

    Concerns with Customer Service

    it is because of human error

    first and foremost

    forums.xbox.com/.../70970.aspx

    read that article

    millions of xbox live users would be affected if the servers got hacked

    that NEVER happened

    however bad account security practices will cost you an account on any server

    no amount of security will stop a user from having weak security

    passwords should be MIXED numbers and caps like PAs5Word

    and the ever popular free or CHEAP ms points sites there is no such thing as free money



    not abcdefg

    your password reset question should never ever be someone that someone can read off of facebook



    the most common mistake and which leads to MOST comprimised accounts

    leaving info in plain sight or using the same login info on every site you visited which Sony did warn their users not to do
  6. Kronic Herba Win User

    Concerns with Customer Service

    Either you entered your Windows Live ID on a bad website, or you played FIFA. OR, your password could have been very easy to guess.
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issues with customer service concerning microsoft account

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