issues with customer service concerning microsoft account

If you can access your email that is associated with your Microsoft account (Xbox account) you can go to http://account.microsoft.com and then somewhere in the security settings
change the phone number associated with the account to your new one. You should then be able to get passed the verification once you correct the information. If you don't have the email and login to do that or it doesn't work then the only thing you can do
is wait and hope to get a different support person later in the day or tomorrow.

you should try with help through chat or modify verification options

Thank you for submitting your recent request to Codemasters Customer Services concerning Other / not stated.

I'm afraid you will have to contact Microsoft directly for any issues with You're In The Movies.

Sorry for the inconvenience.

Kind regards

Jorn

Codemasters Customer Services

it is because of human error

first and foremost

forums.xbox.com/.../70970.aspx

read that article

millions of xbox live users would be affected if the servers got hacked

that NEVER happened

however bad account security practices will cost you an account on any server

no amount of security will stop a user from having weak security

passwords should be MIXED numbers and caps like PAs5Word

and the ever popular free or CHEAP ms points sites there is no such thing as free money



not abcdefg

your password reset question should never ever be someone that someone can read off of facebook



the most common mistake and which leads to MOST comprimised accounts

leaving info in plain sight or using the same login info on every site you visited which Sony did warn their users not to do

Either you entered your Windows Live ID on a bad website, or you played FIFA. OR, your password could have been very easy to guess.