Issues with Privacy Policy on XBox app - android

Discus and support Issues with Privacy Policy on XBox app - android in XBoX on Mobile to solve the problem; Hello! First time poster here. When I open the XBox app on my phone and click on a friends name I receive a message. "Access to feature blocked. You... Discussion in 'XBoX on Mobile' started by BuddyDudeManGuy, Dec 3, 2019.

  1. Issues with Privacy Policy on XBox app - android


    Hello! First time poster here. When I open the XBox app on my phone and click on a friends name I receive a message. "Access to feature blocked. You can't access this feature because of how your account is set up. You can change this by modifying your
    privacy settings on Xbox.com" So I then went to Xbox.com on my computer and signed into my account. Went to privacy settings and changed them all to allow, although most were already anyway. Why am I still receiving this message?!

    :)
     
    BuddyDudeManGuy, Dec 3, 2019
    #1
  2. JennyInTheCity Win User

    Issues with Privacy Policy on XBox app - android

    Is it the messaging feature in general you can't access or just the specific message?

    I would contact Xbox support - I am sure they can walk you through setting up your account for your app to work.
  3. ꓢꓱꓧꓕꓯꓱ Win User

    Edge disappeared on my xbox one since its last update

    Try going to the store to pull up a game or app, then click on the Xbox Live code of conduct or a Privacy Policy link at the bottom of where the size of the game or app is, it might force the Edge app to open.
  4. MR1LDN Win User

    Xbox App on Andriod- Party Chat Not Working

    Hi, Thanks for reaching out for support regarding your issue.

    From what i understand you are having issues connecting to a party via the Xbox App on your android device.

    Can you please Uninstall the App again then Reinstall the App again this could be a possible fix.

    You can also try to check your privacy and security settings via your xbox console located under system settings - Privacy & security then review your settings to ensure you can communicate in a party.

    Please Click Here to reach out to android support to see if they have any known issues regarding this.

    Please Click Here to reach out to Xbox Support if required.

    Keep an eye out on this thread as another Ambassador may have more information to add.

    Best Wishes,



    Xbox Ambassador
  5. PalmettoBling Win User

    Help, my Xbox won’t allow me to find a friend.

    I would recommend reviewing your settings for Privacy and Online Saftey. This link will provide details on how to get to those settings either on Xbox One console or Xbox.com: https://privacy.microsoft.com/en-us/xbox-one-privacy-and-online-safety

    There are specific options for allowing the addition of friends and other privacy settings that might be preventing you from adding someone.

    If your settings are set properly and you're still experiencing issues, I'd recommend to try adding the friend through other means, such as Xbox.com, the Xbox app on Android, Windows 10, or iOS.
  6. MorseyBaby Win User

    I can't send messages on Xbox

    Is it on Android or iPhone and is it the normal Xbox app or the Xbox Beta app?

    I've had the same issue sometimes. Normal way of fixing it is to uninstall the app and reinstall it: usually clears the issue up.
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Issues with Privacy Policy on XBox app - android

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