Issues with redeeming Xbox Game Pass for PC

Discus and support Issues with redeeming Xbox Game Pass for PC in XBoX on Windows to solve the problem; My friend gifted me two Xbox Game Pass codes and I decided to redeem it. The first code worked prefectly fine, added in the credit card details and... Discussion in 'XBoX on Windows' started by LaserSpud, Oct 17, 2020.

  1. LaserSpud
    LaserSpud Guest

    Issues with redeeming Xbox Game Pass for PC


    My friend gifted me two Xbox Game Pass codes and I decided to redeem it. The first code worked prefectly fine, added in the credit card details and things like that to redeem it. After that I switched off the recurring subscription. Then, I proceeded to
    redeem the second code but when I pasted it into the redeemer thing,

    I got a message saying

    "Check the instructions that came with your code. You might need to redeem it on a different web page.
    Redeem:

    Microsoft 365 Family

    Microsoft 365 Business Apps

    Xbox. Please redeem this code on your console."

    I am beyond confused on what to do. Btw the code is going to expire Nov 2020 so I would appreciate if someone can help me out asap.

    PS. The message appeared for both codes only after I redeemed one of them and also my console (Xbox 360) is no longer working, so I cant redeem it there either Issues with redeeming Xbox Game Pass for PC :p

    :)
     
    LaserSpud, Oct 17, 2020
    #1
  2. Smwutches Win User

    Redeemed the wrong form of Game Pass

    If the code itself was for Xbox Game Pass, then it would have been redeemed as Xbox Game Pass regardless of where you redeemed it. There would be no way to redeem it as Game Pass for PC.

    The only way it would have converted to something else is if you have Game Pass Ultimate (which includes both Game Pass for console and Game Pass for PC). If that is the case, then it's not possible to revert it back to what it was before being converted.

    If the code itself states it is for the console and you don't have Ultimate, you would want to contact the retailer you purchased it from and see if there is anything they can do since it is the wrong card.
  3. ChellyChopstix Win User

    Can't redeem code for 3 months free Xbox Game Pass for PC

    There are separate subscriptions for Xbox Game Pass and PC Game Pass. I would double check the promotion and make sure it was meant to be a PC code. If it was and you aren't able to redeem, it's possible a wrong subscription was sent - that's my guess
    anyways
  4. RagingSawrus Win User

    Requesting discord nitro

    But he is a pc member and at the discord "how to redeem" page it states;
    Note: Only Xbox Game Pass Ultimate subscribers receive a Nitro subscription. At this point in time, there isn't a way for PC only Xbox Game Pass Ultimate subscribers to claim the Nitro gift.
  5. Ironwilled Win User

    xbox game pass question

  6. Onyx Is Here Win User

    Have not been given my Discord/Spotify codes for Xbox Gamepass Ultimate

    If you're on the Xbox One then please launch the Game Pass app and look for the Redeem Reward banner.

    If you're on the PC then keep an eye on your notifications in the Xbox Companion App or the Beta App for info on redeeming the codes
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Issues with redeeming Xbox Game Pass for PC

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