Ive been billed twice. How do I go about getting my money back?

Discus and support Ive been billed twice. How do I go about getting my money back? in XBoX Accessibility to solve the problem; Basically I purchased 1 year xbox live through my telus account and I got charged twice. 4ab7a4d0-2d56-4eb3-8f42-294702658878 Discussion in 'XBoX Accessibility' started by Luke Alexis, May 23, 2019.

  1. Luke Alexis
    Luke Alexis Guest

    Ive been billed twice. How do I go about getting my money back?


    Basically I purchased 1 year xbox live through my telus account and I got charged twice.

    :)
     
    Luke Alexis, May 23, 2019
    #1
  2. PerryThePlaty93 Win User

    Ive been billed twice. How do I go about getting my money back?

    Definitely get a hold of the xbox support team!
  3. LukkSkywalker31 Win User

    Ive been billed twice. How do I go about getting my money back?

    Order a refund at xobox official support
  4. ooD0C H0L1DAYoo Win User

    Ive been billed twice. How do I go about getting my money back?

    Contact Microsoft at 1-800-4my-xbox and speak to them directly.

    They'll help you and also can make sure this doesn't happen again.
  5. SA1NT 0F LI3S Win User

    Ive been billed twice. How do I go about getting my money back?

    The quickest way to resolve your issue would be to chat with an xbox rep through support.xbox.com
  6. XBF Leo G Win User

    Ive been billed twice. How do I go about getting my money back?

    Hello Luke Alexis,

    Thank you for posting on the Xbox forums. We suggest
    cancelling the subscription.
    This should automatically refund the transactions. Once both transactions have been refunded, you will be able to complete the purchase for a single year of Xbox Live Gold. If you cancel the subscriptions without getting a refund,
    we suggest submitting a
    refund request
    through our website. If the refund request form is not supported in your area, we recommend reaching out to the
    Xbox Support Team. Be sure to let us know the results!
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Ive been billed twice. How do I go about getting my money back?

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