Jeux rétrocompatibles [Mod Translation-Backwards compatible games]

You need to have a valid payment method on your account, PayPal, credit/debit card. Also if your account is a child account, you wipl not be able to download.

J'ai essayer sur le site et sur la console. Et je ne pense pas que cela soit par rapport au région car j'ai le même problème d'achat avec des jeux rétrocompatible que j'ai déj en format CD qui fonctionne correctement.

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[Translation - I try on the site and on the console. And I do think that that is compared to the region because I have the same problem of purchase with backward compatible games that I have on CD format that works properly.]

Alors j'ai regarder, la seul qui correspond a peut près est "

Je suis invité ajouter une option de paiement pour finaliser l'achat, mais j'essaie de télécharger un jeu gratuit. " même si le jeu n'est pas gratuit. J'ai donc ajouté un nouveaux moyen de payement mais le message d'erreur continue a s'afficher

[Translation - So I look, the only one that can be close is "I'm asked to add a payment option to finalize the purchase, but I'm trying to download a free game. "Even if the game is not free, so I added a new payment method but the error message continues
to appear]

Hey there Jonathan,



Thanks for reaching out. I'm sorry to hear about the issue with completing a purchase for Backwards Compatible games.



I recommend checking out the following troubleshoot article:
Troubleshoot Xbox 360
Marketplace purchasing. The solutions on this page can help resolve issues purchasing content or downloading free content from the
Xbox 360 Marketplace.



Hope this helps.

Hello Jonathan,

Sorry for the issue with backward compatible games. Have you tried to purchase them on the website? Also are your regions all matching, like your profile, payment instrument and console. Also there may be some backward compatible that aren't available in
your region or area. If you have a Xbox 360 console you can also try to purchase on that then download on the Xbox one.

https://support.xbox.com/my-account/microsoft-account/update-microsoft-account-country-region

Hope this helps.

Thanks,

Brad