Jigsaw puzzle will not load after puzzle selection

Discus and support Jigsaw puzzle will not load after puzzle selection in XBoX Games and Apps to solve the problem; In between loading, where the ad normally appears I get a black screen that stays on fcf22a6c-59d3-42f2-8104-c4cbf63056c1 Discussion in 'XBoX Games and Apps' started by WilliamMontgomery1, Oct 27, 2020.

  1. Jigsaw puzzle will not load after puzzle selection


    In between loading, where the ad normally appears I get a black screen that stays on

    :)
     
    WilliamMontgomery1, Oct 27, 2020
    #1
  2. PastOsprey45484 Win User

    Microsoft Jigsaw Part download of the Barns Collection and Architecture Collection

    I found the puzzle folder on my c drive. The pictures have downloaded but there must be a software issue as when you select the picture to do the puzzle, you get booted out of Microsoft jigsaw.

    Further information
  3. Lgblake Win User

    Jigsaw Puzzle not loading

    I don't think these Xbox people respond or solve anything - so glad I don't own one of their stupid gaming systems.
  4. ottevangers Win User

    Jigsaw still down

    I have the same for weeks now, and not only no new jigsaw puzzles but also the daily challenges are corrupted: the jigsaw-jam does not load but only spins. Could Microsoft do some repairs?
  5. BenignClock624 Win User

    freezing up

    I just signed in to jigsaw puzzles trying to put together a puzzle. It has froze up on me 3 times just doing the edge pieces, then it kicked me completely out of jigsaw puzzles. A friend is having the same problem. Is Microsoft ever going to repair the problem?
  6. PowderedFiber52 Win User

    Microsoft Jigsaw: Additional troubleshooting guide

    After installing the latest operating system, I still have not been able to get on

    Microsoft Jigsaw Puzzle either on or offline. Says to go to the store and the

    store says the game is installed but still not able to do any puzzles.
Thema:

Jigsaw puzzle will not load after puzzle selection

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