Join the NARAKA: BLADEPOINT Xbox Insider Preview!

Discus and support Join the NARAKA: BLADEPOINT Xbox Insider Preview! in XboX Insiders to solve the problem; submitted by /u/XIPBot [link] [comments] Discussion in 'XboX Insiders' started by /u/XIPBot, Jun 14, 2022.

  1. /u/XIPBot
    /u/XIPBot Guest

    Join the NARAKA: BLADEPOINT Xbox Insider Preview!

    /u/XIPBot, Jun 14, 2022
    #1
  2. Ryanhaloguy Win User

    Naraka Bladepoint (Did Not Receive Digital Currency)

    Good Day,

    I'm in the exact situation your in right now. On the same day too, June 26. I managed to contact Naraka's support email and they replied shortly with them forwarding my ticket to a relevant team and advising me not to buy two packs at once. As of right now no other word from them and still no 1280 gold just the 240 gold.

    Perhaps try emailing them and explaining your situation as well? not sure if you already did that but here is the email:

    *** Die E-Mail-Adresse wurde aus DatenschutzgrĂĽnden entfernt. ***
  3. JosefLBohorquez Win User

    Naraka Bladepoint (Did Not Receive Digital Currency)

    Wishing you the best of lucks buddy!

    Take care in the meantime and happy gaming!
  4. fr0gm4st3R Win User

    Naraka Bladepoint (Did Not Receive Digital Currency)

    No worries at all! Thank you for taking a look into this. I will give it more time and if nothing resolves in 48 hours, I will request a refund. 🙂
  5. JosefLBohorquez Win User

    Naraka Bladepoint (Did Not Receive Digital Currency)

    Got it buddy, thanks for letting me know that

    In some cases a purchase can take up to 48 hours to be reflected in your account and in-game

    For now the best option is wait this time buddy

    But if you don't want to wait, you can proceed requesting a refund for the content filling the form here:

    https://support.xbox.com/forms/request-a-refund

    Just to let you know, in case your refund gets denied, you can actually file an appeal for the results of the refund.

    All you need to do is to reply to the email that was sent to you by the refund team, you can reply with a detailed explanation so they can review your request again and grant you a possible exception.
  6. fr0gm4st3R Win User

    Naraka Bladepoint (Did Not Receive Digital Currency)

    That is correct. The purchase was made earlier today and it classified both of them as completed.


    [​IMG]
Thema:

Join the NARAKA: BLADEPOINT Xbox Insider Preview!

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