Keep getting this error trying to log in to the xbox (beta) app. Any help cheers

Discus and support Keep getting this error trying to log in to the xbox (beta) app. Any help cheers in XboX Insiders to solve the problem; [IMG] submitted by /u/d1strbd [link] [comments] Discussion in 'XboX Insiders' started by /u/d1strbd, Jun 14, 2019.

  1. /u/d1strbd
    /u/d1strbd Guest

    Keep getting this error trying to log in to the xbox (beta) app. Any help cheers

    /u/d1strbd, Jun 14, 2019
    #1
  2. PalmettoBling Win User

    Unable to connect to XBOX LIVE

    I would recommend trying to log into the Console Companion App or the Xbox (Beta) app and see if you have any issues there.

    Is your computer on a domain, per chance? This error, in other forms, is usually indicative of network security or credentials issues, which there is not much that we can do about with community support. Is the Xbox account you're trying to log into with,
    the same as the account you're logging into Windows with, or are they different?
  3. XBF Amber M Win User

    I Can't Sign Into the Windows 10 Xbox App

    Hi Noah,

    Thanks for reaching out to us in the forums for this issue. Are you attempting to sign into the Xbox Console Companion app (formerly Xbox app) or the Xbox (Beta) app? To access Game Pass for PC, you would need to do so from the Xbox (Beta) app.

    How do I get the Xbox (Beta) app?

    Xbox Game Pass for PC (Beta) FAQ

    Please let us know if you're receiving any error codes or messages. You may also wish to try logging into account.microsoft.com to ensure that your email address and password for your account are up to date.

    I hope that this helps out and please let us know the results.
  4. XBF Chris J Win User

    Xbox app, chat in game not working

    Hello David,

    Thanks for keeping us updated. Are you using the console companion app or the windows 10 (Beta) Xbox app? In the Xbox app, go into your settings > Network settings. Once there, the app will run its diagnostics. Do you get any errors or notifications from
    there?

    Have you tried uninstalling then re-installing the game?

    Let us know these details and we will try our best to help you troubleshoot this issue.
  5. PalmettoBling Win User

    Xbox app iphone

    A couple things I would try:

    • See if you can click on "Settings" and then sign out of your account and try to sign back in
    • Try uninstalling and reinstalling the app for a start and see if that helps.
    • See if there is an "Xbox (Beta)" app in the App Store, and try installing that and see if it gives you errors.

    Another thing to check is see for any issues listed at either account.microsoft.com or enforcement.xbox.com that might be leading to issues with your account.

    Do you have any problems logging into Xbox.com or on a console?
  6. XBF Leo G Win User

    I have a problem with my computer and i cant log in into my xbox account!

    Hello Marcinek55,

    Thank you for keeping us updated. Does an error message or error code appear when you try to log in to the Xbox (beta) App? Are you able to log in to the Xbox Console Companion App? We recommend performing

    a clean boot
    . A “clean boot” starts Windows with a minimal set of drivers and startup programs,
    so that you can determine whether a background program is interfering with your game or program. Be sure to let us know the results!
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Keep getting this error trying to log in to the xbox (beta) app. Any help cheers

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