Latest Xbox update and external drive detection?

Discus and support Latest Xbox update and external drive detection? in XBoX on Consoles to solve the problem; Like the title says, after this latest update Xbox is no longer detecting my Mybook external storage device. I've gone through all the steps, power... Discussion in 'XBoX on Consoles' started by Scout Fennec X3, May 30, 2019.

  1. Latest Xbox update and external drive detection?


    Like the title says, after this latest update Xbox is no longer detecting my Mybook external storage device. I've gone through all the steps, power cycling, checking/unchecking things, unplugging everything, trying different ports, etc. Nothings worked.
    I've plugged the device into my computer and it's being detected there so my guess is its the newest update that's causing it. I'm part of the Insiders program and I've reported the issue if that helps. Something like this has happened before, might have been
    due to a previous update, but I've been using the device for over two years. The only thing I haven't tried is a new cable which should arrive in 2 days, but if my computer is detecting the device without any issues I'm assuming its not the case. Is there
    anyone else reporting this issue/ is it being looked into? Any further help would be much appreciated.

    :)
     
    Scout Fennec X3, May 30, 2019
    #1
  2. Geth Win User

    Xbox ruined my external hardrive

    Unplug the external drive.

    Reset the Xbox back to factory settings.

    Run through the latest Xbox update, and then plug in the external hdd.
  3. chillgreg Win User

    External hard drive no longer recognised..

    I am in the Preview Program, have the latest update, and have had no problems with my Xbox recognising the external hard drive.
  4. ZaP Tag N Bag Win User

    Xbox ruined my external hardrive

    Unplug the external drive.

    Reset the Xbox back to factory settings.

    Run through the latest Xbox update, and then plug in the external hdd.
    a volunteer told me to do that on support, I did it and nothing worked
  5. Thee Widdler Win User

    Resuming games not working

    I'm having the same problem using an external drive and have tried everything. It only seems to be since the latest preview update that the issue has started for me, games were resuming fine from the external drive beforehand.
  6. TheVet96 Win User

    Latest Xbox update and external drive detection?

    Hello Scout!

    As the other Ambassador mentioned, with the external HDD. Let's give this other solution a shot.

    If your console doesn’t detect an external storage drive

    Solution 1: Make sure you’ve installed any recent updates to Xbox One

    It’s possible that there were recent updates to Xbox One and that you need to manually update your system for it to detect your external storage. To update:

    1. Press the Xbox button to open the guide, and then select System > Settings > System > Updates.
    2. If you see Update available, there’s an update you need to install.
    3. After you’re done installing the update, go back to Settings and select System > Storage. See if your device appears in the list.
    If your storage device still doesn’t appear, or if there were no pending updates, try the next solution.

    Solution 2: Adjust the power management for storage if you’re in Instant-on mode

    Check your power setting. If you’re in Instant-on mode:

    1. Press the Xbox button to open the guide.
    2. Select System > Settings > Power & startup > Power mode & startup.
    3. Confirm that your Power mode is set to Instant-on.
    4. Unselect the option When Xbox is off, turn off storage.
    5. Restart your Xbox, and then go to Settings and select System > Storage and see if your device now appears in the list.
    Solution 3: Other things to try

    If your Xbox One still isn’t detecting your external storage device:

    1. Remove and then reconnect the storage device.
    2. Connect the device to a different USB port on the console.
    3. Power cycle your console:
      1. Press the power button on the front of the console for about 10 seconds.
      2. Turn on the console again, and then see if it detects the external drive.
Thema:

Latest Xbox update and external drive detection?

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