Linking accounts

Discus and support Linking accounts in XBoX Accessibility to solve the problem; Hi I have 3 Microsoft accounts 2 with old email addresses that are soon to be deleted by Optus, another is an old work email address. I have managed... Discussion in 'XBoX Accessibility' started by SharonBandick, Dec 3, 2019 at 8:04 AM.

  1. Linking accounts


    Hi

    I have 3 Microsoft accounts 2 with old email addresses that are soon to be deleted by Optus, another is an old work email address. I have managed to rename one of the Optus email address but cannot access the other one.

    The one I have renamed manages my Office 365 subscription.

    We have an XBox subscription which I think is linked to the Microsoft account with my old work email address.

    I would really like to be able to manage it all out of one Microsoft login rather than having to remember them all. If ever the old work email has to be verified we have no hope as it is 10 years old now - and there will be no access to it.

    I have a note in my records saying I have linked the old work Microsoft account to the account I have renamed but I cannot see this at all when I log in.

    I would appreciate some guidance here. Ultimately I want to run my Office 365 and XBox subscriptions out of 1 Microsoft account without having to change anything on the XBox etc.

    Note: I was not sure what category to choose for this request.

    :)
     
    SharonBandick, Dec 3, 2019 at 8:04 AM
    #1
  2. JhordysRubio Win User

    Linked account

    I need help, My Xbox live account has an epic games account that is not mine linked
  3. voteDC Win User

    Linking Accounts

    You don't need to worry as you can't link two accounts.
  4. Trillest Yoshii Win User

    Account link

    Try this link (you May have to copy and paste)

    https://support.xbox.com/id-ID/xbox-live/microsoft-account-not-valid

    And if you've already done this, try the Epic Games support team.

    https://www.epicgames.com/site/en-US/customer-service?sessionInvalidated=true

    -TYđź’›
  5. Jay O. Win User

    Linking accounts

    I think, there should be service that shifts things from one account to another one. maybe not for merge, one is obsolete.
  6. Mister Cerb Win User

    linking accounts

    Hey there Mold!

    Can you clarify what you mean by "delete this account"?

    Do you want to move the Gamertag "CapableMold621" off of that email so that you can use it for your other account? If so, check out this guide for how to

    switch your Gamertag to another Microsoft Account
    .

    If you mean that you just want to take CapableMold621 off of your phone, you'll need to factory reset the phone to do so.

    Let us know if you have any questions. ^_^
Thema:

Linking accounts

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