Linking EA account to XBOX, but Microsoft Account has Issues?

Discus and support Linking EA account to XBOX, but Microsoft Account has Issues? in XBoX Accessibility to solve the problem; I've been trying to link my EA account to my xbox and all, however it tells me there's an issue with my Xbox account. I don't know how to fix it.. I... Discussion in 'XBoX Accessibility' started by PhePhe Kitty, Jun 8, 2019.

  1. PhePhe Kitty
    PhePhe Kitty Guest

    Linking EA account to XBOX, but Microsoft Account has Issues?


    I've been trying to link my EA account to my xbox and all, however it tells me there's an issue with my Xbox account. I don't know how to fix it.. I had already redeem a code in my EA account for Apex Legends and I want to use it for Xbox One.

    :)
     
    PhePhe Kitty, Jun 8, 2019
    #1
  2. Xiousa Win User

    Linking EA account to XBOX, but Microsoft Account has Issues?

    Hiya. A few things could cause this; for example, EA doesn't like it if your xbox region is set to a different region than you're living in. Another problem could be that your EA account's birthdate is different than your Xbox Live account's birthdate.

    Other than that, I'd reccomend contacting EA support if you still have issues after checking the region and birthdate.
  3. CQQT Win User

    Linking EA account to XBOX, but Microsoft Account has Issues?

    im assuming it doesn't tell you what the problem is?
  4. ChiefJoboo Win User

    How to find linked accounts?

    Only EA can unlink accounts EA accounts with xbox accounts.

    Please contact them here and create a ticket:
    https://help.ea.com/


    There is no page to see linked EA accounts on xbox besides playing an EA game and possibly seeing info there. Emails will probably not be shown in games.

    This page shows linked accounts to your Microsoft account but it won't show EA accounts linked to it:

    https://account.live.com/consent/Manage
  5. XBF Diego M Win User

    How can I change the EA account for EA Access purchase

    Hi Kaming Chan,

    Thank you for coming to the Xbox forums. Unfortunately I'm not sure if you can change the email address associated with your EA account to the email address you use for your Microsoft account, which essentially links your Microsoft account with your EA account
    to get these discounts. You may have to create a new EA account with the email associated with your Microsoft account.

    Please look at this support article titled,
    "Linking your console accounts to your EA account"
    on how to link your gamer tag to your EA account.

    If you need further assistance, please contact EA customer support.
    https://help.ea.com/en/contact-us/


    I hope this helps!
  6. XBF Crystal P Win User

    GamerTag linked to another person EA Account

    Hi there RA,

    Thanks for reaching out. I'm sorry to hear about the issue with linking your Microsoft Account with an EA account.

    I recommend to take a look at the following article:
    Linking your console accounts to your EA Account
    . Unfortunately, we do not have tools to help assist with EA accounts.

    Try this and let us know the results.
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Linking EA account to XBOX, but Microsoft Account has Issues?

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